Reboot from BugCheck !

March 7, 2005 at 14:36:03
Specs: XP SP2, Barton xp2500+ / 512 MB N

Hi Guys,

Been getting the following error randomly from my comp for a while now:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbfa56182, 0xb8742b3c, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini030705-01.dmp.

I decided, rather than ignoring it, I'd have a go at fixing the bugger. I following mr gates' advise from the following site : http://support.microsoft.com/defaul...us;314084&sd=ee

I installed the microsoft support tool software from the cd, ran dumpchk.exe on the dump file which gave me the following output:

DUMP_HEADER32:

MajorVersion 0000000f

MinorVersion 00000a28

DirectoryTableBase 18f48000

PfnDataBase 81051000

PsLoadedModuleList 8055ab20

PsActiveProcessHead 80560bd8

MachineImageType 0000014c

NumberProcessors 00000001

BugCheckCode 1000008e

BugCheckParameter1 c0000005

BugCheckParameter2 bfa56182

BugCheckParameter3 b8742b3c

BugCheckParameter4 00000000

PaeEnabled 00000000

KdDebuggerDataBlock 8054c760

MiniDumpFields 00000dff

TRIAGE_DUMP32:

ServicePackBuild 00000200

SizeOfDump 00010000

ValidOffset 0000fffc

ContextOffset 00000320

ExceptionOffset 000007d0

MmOffset 00001068

UnloadedDriversOffset 000010a0

PrcbOffset 00001878

ProcessOffset 000024c8

ThreadOffset 00002728

CallStackOffset 00002980

SizeOfCallStack 000004b4

DriverListOffset 000030c8

DriverCount 0000006e

StringPoolOffset 00005170

StringPoolSize 00000f28

BrokenDriverOffset 00000000

TriageOptions 00000041

TopOfStack b8742b4c

DebuggerDataOffset 00002e38

DebuggerDataSize 00000290

DataBlocksOffset 00006098

DataBlocksCount 00000006

Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible

Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055ab20

Debug session time: Mon Mar 07 21:18:51 2005

System Uptime: 1 days 2:00:10

start end module name

804d7000 806eb780 nt Checksum: 002160C9 Timestamp: Wed Aug 04 07:19:48 2004 (41108004)

Unloaded modules:

b7ee8000 b7f12000 kmixer.sys Timestamp: unavailable (00000000)

b7ee8000 b7f12000 kmixer.sys Timestamp: unavailable (00000000)

b7fb2000 b7fdc000 kmixer.sys Timestamp: unavailable (00000000)

b7fb2000 b7fdc000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b807c000 b80a6000 kmixer.sys Timestamp: unavailable (00000000)

b816e000 b8198000 kmixer.sys Timestamp: unavailable (00000000)

f8a9a000 f8a9c000 splitter.sys Timestamp: unavailable (00000000)

b8210000 b823a000 kmixer.sys Timestamp: unavailable (00000000)

f8b86000 f8b87000 drmkaud.sys Timestamp: unavailable (00000000)

b8913000 b893d000 kmixer.sys Timestamp: unavailable (00000000)

b8ab5000 b8ac2000 DMusic.sys Timestamp: unavailable (00000000)

b893d000 b8960000 aec.sys Timestamp: unavailable (00000000)

b8ac5000 b8ad3000 swmidi.sys Timestamp: unavailable (00000000)

f8ad4000 f8ad6000 splitter.sys Timestamp: unavailable (00000000)

f8676000 f867f000 processr.sys Timestamp: unavailable (00000000)

f8666000 f8676000 serial.sys Timestamp: unavailable (00000000)

f8886000 f888b000 Cdaudio.SYS Timestamp: unavailable (00000000)

f82db000 f82de000 Sfloppy.SYS Timestamp: unavailable (00000000)

Finished dump check

Now, the above doesnt appear to tie in with the microsoft knowledge base article so i'm pretty stuck for ideas. I've tried running a hardware testing software, also run lower level apps at a bios level like memtest - none of which have produced an error which leads me to believe its a windows driver issue rather than something physically wrong.

Does anyone else have any experiance of this type of issue ? or can somebody please point me in the right direction ? I'd really like to get this one sorted if possible.

I can provide more info if required.

Cheers

Swanny



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#1
March 7, 2005 at 14:45:40

Look here. You may have to start pulling devices or unloading drivers to track it down.
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/ddtools/BCCodes_12795dee-19a9-4461-a135-bbb882b81455.xml.asp

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#2
March 31, 2005 at 20:01:22

I came across your article regarding the random rebooting of your pc
while searching for an answer as to why my pc keeps rebooting randomly
throughout the day.

It always comes back to say the computer just rebooted from a bugcheck
and has recovered from a serious error.

The main function of the pc in question is to handle downloads from
newsgroups. So the only software installed is the following:

Windows XP SP2 (patched to 3-31-05)
Symantec Antivirus Corp Ed Client 9
Microsoft Antispyware
Firefox
Newsleecher 2.0 RC3
Winrar
Winzip
Quickpar
WSFTP Pro
DirectUpdate v4

The bugcheck only reveals the following:

Unloaded modules:
f518a000 f519b000 naveng.sys Timestamp: unavailable (00000000)
f519b000 f5234000 navex15.sys Timestamp: unavailable (00000000)
f7b7f000 f7b84000 Cdaudio.SYS Timestamp: unavailable (00000000)
f7ce7000 f7cea000 Sfloppy.SYS Timestamp: unavailable (00000000)

So I am not sure what might be causing the issue. I have tried
updating video drivers and SATA drivers and no luck. If I disable auto
reboot after errors it just bluescreens and hangs (nothing really
informative in the bsod message).

Any help would be appreciated!!!


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