Computing.Net > Forums > Windows XP > Reboot failure

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.

Reboot failure

Reply to Message Icon

Name: Reinfinity
Date: March 26, 2004 at 08:12:43 Pacific
OS: XP Pro v.2002 SP1
CPU/Ram: P4 2.66Ghz / 1GB
Comment:

When I try to restart XP, It instead shuts down. When I restart, the system log has the following message:
Event Type: Warning
Event Source: USER32
Event Category: None
Event ID: 1073
Date: 3/26/2004
Time: 10:46:12 AM
User: NT AUTHORITY\SYSTEM
Computer: *****_**********
Description:
The attempt to reboot *****-******** failed

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....
Any ideas?



Sponsored Link
Ads by Google

Response Number 1
Name: pcfixinguy
Date: March 26, 2004 at 10:24:48 Pacific
Reply:

Reinfinity,
This could be a trojan or virus that is using USER32.DLL or USER32.exe. Run your virus scanner and make sure there is nothing in there. Also, check Windows Update in case you are missing a patch or two. The other possibility could be the blaster worm, although I assume you are patched for that. In any case, scan for viruses and check WInUpdate...;o)

Safe Computing...;o)


0
Reply to Message Icon

Related Posts

See More


Password prompting Windows installer not wor...



Post Locked

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.


Go to Windows XP Forum Home


Sponsored links

Ads by Google


Results for: Reboot failure

Boot Disk Failure...Reboot Fixes? www.computing.net/answers/windows-xp/boot-disk-failurereboot-fixes/95127.html

Reboot when i quit a game ! www.computing.net/answers/windows-xp/reboot-when-i-quit-a-game-/11184.html

Disk boot failure, insert system... www.computing.net/answers/windows-xp/disk-boot-failure-insert-system/78055.html