Read only blocks recipient from attachments

March 4, 2011 at 14:14:38
Specs: Windows XP
Folks I send emails with attachments tell me they get a message "Read Only" and cannot open the attachment. I've tried every approach I can find to "remove the Read Only" from the file labels.

The file will open normally in Windows but once I make it an attachment, (even in an email back to myself for testing purposes) the "Read Only" attribute is listed in the file label.

I use Mozilla Firefox and never had this problem before.

The word processing platform is Windows Works Word, not the best but usually does its job. Any help will be really appreciated as I am an older guy who is not too computer savvy and I am teeing off a lot of folks who rely on my stuff to keep their stuff going.


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#1
March 4, 2011 at 23:03:01
You didn't say what email service your using. I have AOL and
Window Live Essential
For Window Live Essential I would check the Options - Safety Options and than
Security in regards to attachments.
I allow everything but I don't like and rarely open attachments.
The people who get your email attachments may not have their settings right
as well as you.

Hewlett-packard Az208av-aba p6350z
◦CPU/Ram: 3 GHz / 5367 MB
◦Sound Card: Realtek High Definition Audio


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#2
March 5, 2011 at 05:39:22
cboy: TY for your response and advice. The email provider is Smartzone Communications via Comcast.net.

I don't open attachments unless they are part of a volunteer group I work with or from a known source.

I have gone to the Safety and Security locations, followed their instructions, switched from automatic start to manual, turned off" Read Only" only to have the next Outgoing Attachment show up labelled "Read Only". Several others have described the same experience in their postings.

The specific problem is that those receiving email from me with a requested attachment cannot open those attachments. I understood that I had to clear/remove the "Read Only Attribute" in order to allow those attachments to be opened by the recipients.

I may just be out of my league here and that's why I am seeking help.

So any other ideas you might wish to share would be most welcome Again, Thanks, Obduro7


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#3
March 5, 2011 at 09:53:02
I've tried working on your problem this morning. No positive answer but see if their
is a work around.

Create a file - save it to your documents - Go to your Documents -
right click it - properties -
General Tab - uncheck the Read Only - Click APPLY
Now email as a test to see if it can be read.

Windows XP - I went to Help and Support - Typed - Attributes - press Enter
You can get information here but nothing of great help. You try.
You can try some other key words to try to get the correct information.

Hewlett-packard Az208av-aba p6350z
◦CPU/Ram: 3 GHz / 5367 MB
◦Sound Card: Realtek High Definition Audio


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Related Solutions

#4
March 5, 2011 at 10:22:47
"Read Only" means exactly that , you can read (open and read the document) but
you can not write or delete anything in the Document. The "Read Only" attribute should not make any difference for those trying to open it!!

There must be something else in their settings on their computer that is not allowing them to open the Documents.

Do they have Microsoft Word? Are the document your are sending .doc or .docx,
if they have and older version on MS Word they will need to download and install the for Word, Excel, and PowerPoint 2007 File Formats.
This Patch is for Microsoft Office 2000, Office XP, or Office 2003, to Open, edit, and save documents, workbooks, and presentations in the file formats new to Microsoft Office Word, Excel, and PowerPoint 2007.
Which can be downloaded from the link below.
http://www.microsoft.com/downloads/...

Hardwicks Computing Helps


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#5
March 5, 2011 at 10:32:33
cboy: TY for your new post. Am working on following your advice but I am old and slow.
Obduro7

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#6
March 5, 2011 at 10:34:16
JPW: TY very much for your information. As I said to Cboy, I am working on the advice you gave but I am old and slow. Will post as soon as I have some results. Aggaain, TY Obduro7

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#7
March 5, 2011 at 12:18:00
JPW
If I understand Obduro7 right, when he sends a test attachment to hisself
he can't open it either.
---------------------------------------------------------------------------------------------------
Obduro7
Are you using an Account that has Administrator preveliges?
If you have picked up something that has made changes on your computer
than try something new.
Go to the Control Panel - User Accounts - Create a new account with
Administrator priveliges - Send a new test attachment to yourself to
see if you can open it.
I have tested my attachment using Microsoft Works Word Processor and
the attachment opens OK.

Have you tried Commast email when sending an attachment?
If it also won't let attachments open, than give them a call.

Hewlett-packard Az208av-aba p6350z
◦CPU/Ram: 3 GHz / 5367 MB
◦Sound Card: Realtek High Definition Audio


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#8
March 5, 2011 at 12:44:55
cboy: Again thanks. I'm now following the advice in your most recent post. Will post as soon as I get through your recommended approach. Obduro7

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