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Re: Problems with notepad & WMP

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Name: Positron
Date: January 25, 2009 at 04:26:29 Pacific
OS: Windows XP home SP2
CPU/Ram: N/R
Product: N/r / N/r
Subcategory: Software Problems
Comment:

I am having problems with some of my windows applications specially notepad and media player. Basically they don't open from the programs menu: when I click on their names the pointer turns to hourglass for a moment and nothing else happens!!

I believe this happened after I updated my Kaspersky Internet Security 6.0 to the latest build.(unfortunately this version of SW is not supported any more)

The strange thing is both notepad and WMP are present and sometimes work. e.g. WMP plays a video download and notepad opens txt files!

Does anyone know how to fix this?
Thanks



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Response Number 1
Name: aegis1
Date: January 25, 2009 at 11:52:15 Pacific
Reply:

The shortcuts might have been corrupted. I suggest deleting them and creating new ones.

For Notepad you can go to c:\windows\notepad.exe, right click, drag to the desk top, release and select create shortcut. You can then move it anywhere you like.

You can do the same thing with WMP. It's located at c:\Program Files\Windows Media Player\WMPlayer.exe.

FWIW to XP users: When you click on the 'Command Prompt' you are just causing the 'Command prompt' to be displayed. This prompt gives you access to NTVDM.EXE, the 'NT Virtual DOS Manager'.


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Response Number 2
Name: Positron
Date: January 25, 2009 at 12:44:55 Pacific
Reply:

It's not the shortcuts.
I have found two! notepad apps on my system:
- c:\windows\notepad.exe
- c:\windows\system32\notepad.exe

neither of them work but I can open notepad by typing 'notepad.exe' in the run dialogue box.

WMPlayer doesn't work from it's original location either.


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Response Number 3
Name: Positron
Date: January 25, 2009 at 13:13:29 Pacific
Reply:

Update: I think it's a problem with running the apps:

Some apps in the program files can be run normally, some work with 'click' and 'enter' and not double-clicking. Some only work by right-click and 'run as' including notepad, wmplayer, AcrobatReader 8, ...

Any ideas?


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Response Number 4
Name: aegis1
Date: January 25, 2009 at 13:54:32 Pacific
Reply:

My 'guess' is that you have been infected with something.
You could go to http://www.kellys-korner-xp.com/xp_...
and try the following:
#12 on the keft
#324 on the right
and maybe #326 on the left

FWIW to XP users: When you click on the 'Command Prompt' you are just causing the 'Command prompt' to be displayed. This prompt gives you access to NTVDM.EXE, the 'NT Virtual DOS Manager'.


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Response Number 5
Name: Positron
Date: January 28, 2009 at 12:34:23 Pacific
Reply:

Thanks for your replies aegis1,
About solutions in Kellys Korner, the only one that might work is #12. However I have no idea what these reg modifications are and not sure how reliable the source is, hence I wouldn't risk doing them. No disrespect :)

I have also come across this, unfortunately even registering those two dlls would not do the trick.

I'm still looking for a solution, please let me know if you have any bright ideas.

Cheers


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