Random restarting

Cassandra January 31, 2009 at 15:23:02
Specs: Windows XP
I recently rebuilt my computer and am experiencing random restarts without blue screens, and sometimes without Windows Error Report popups afterward. There doesn't seem to be any sort of pattern.

I'm about to run memtest to see if I can draw anything from that, but here are the specs:

Summary

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Computer:
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
Internet Explorer 6.0.2900.5512
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name QQ (QQ!)
User Name Kyoo Kyoo
Logon Domain QQ
Date / Time 2009-01-31 / 15:16

Motherboard:
CPU Type DualCore Intel Core 2 Duo E8400, 3000 MHz (9 x 333)
Motherboard Name Gigabyte GA-P35-DS3L (3 PCI, 3 PCI-E x1, 1 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN)
Motherboard Chipset Intel Bearlake P35
System Memory 3584 MB (DDR2-800 DDR2 SDRAM)
DIMM1: G Skill F2-8500CL6-2GBNQ 2 GB DDR2-800 DDR2 SDRAM (5-5-5-15 @ 400 MHz) (4-4-4-10 @ 266 MHz)
DIMM3: G Skill F2-8500CL6-2GBNQ 2 GB DDR2-800 DDR2 SDRAM (5-5-5-15 @ 400 MHz) (4-4-4-10 @ 266 MHz)
BIOS Type Award Modular (09/11/08)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter Radeon X1600/1650 Series Secondary (512 MB)
Video Adapter Radeon X1600/1650 Series (512 MB)
3D Accelerator ATI Radeon X1600/1650 Series (RV535)
Monitor Samsung SyncMaster 920LM/920NW [19" LCD] (H9FP692837)

Multimedia:
Audio Adapter Creative Audigy SE (SB0570) Sound Card
Audio Adapter Realtek ALC888/1200 @ Intel 82801IB ICH9 - High Definition Audio Controller

Storage:
IDE Controller Intel(R) ICH9 2 port Serial ATA Storage Controller 1 - 2921
IDE Controller Intel(R) ICH9 2 port Serial ATA Storage Controller 2 - 2926
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller AQLOCZSC IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD1600BB-22RDA0 (149 GB, IDE)
Disk Drive WDC WD3200AAJS-65M0A0 (298 GB, IDE)
Optical Drive CTKX GP63KX2 SCSI CdRom Device
Optical Drive SONY DVD RW DRU-820A (DVD+R9:8x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-RAM:5x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 298.1 GB (286.2 GB free)
Total Size 298.1 GB (286.2 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Primary IP Address 192.168.1.107
Primary MAC Address 00-1D-7D-9A-CB-61
Network Adapter Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC (192.168.1.107)

Peripherals:
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB1 Controller Intel 82801IB ICH9 - USB Universal Host Controller
USB2 Controller Intel 82801IB ICH9 - USB2 Enhanced Host Controller
USB2 Controller Intel 82801IB ICH9 - USB2 Enhanced Host Controller
USB Device USB Human Interface Device
USB Device USB Human Interface Device

DMI:
DMI BIOS Vendor Award Software International, Inc.
DMI BIOS Version F9B
DMI System Manufacturer Gigabyte Technology Co., Ltd.
DMI System Product P35-DS3L
DMI System Version
DMI System Serial Number
DMI System UUID 00000000-00000000-0000001D-7D9ACB61
DMI Motherboard Manufacturer Gigabyte Technology Co., Ltd.
DMI Motherboard Product P35-DS3L
DMI Motherboard Version x.x
DMI Motherboard Serial Number
DMI Chassis Manufacturer Gigabyte Technology Co., Ltd.
DMI Chassis Version
DMI Chassis Serial Number
DMI Chassis Asset Tag
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 2


My DDR2 is set to run as it says on the box [I set it in bios] at 6-6-6-18

If you need any more info to help me, I'd appreciate it.

I've got AVAST! Antivirus running, but other than that, I'm pretty bare at the moment.


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#1
January 31, 2009 at 15:55:59
Random restarts are usually the result of overheating, a weak PSU, or possibly some sort of software/driver problem.

Is Windows still set to "Automatically Restart"? If it is, disable it so that an error message will be displayed.

http://pcsupport.about.com/od/tipst...


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#2
February 1, 2009 at 04:41:48
I agree with Jam. One of the most common reasons is the heat transfer paste between the CPU and the heat sink can break down, causing the CPU to overheat. The only way to check if this has happened, is to remove the CPU heat sink, be careful doing this because the heat sink could feel like its glued to the CPU. Clean both surfaces and apply fresh compound. Don't use a screwdriver or similar to scrape off the old paste! Also I take it you cleaned all dust from the heat sink and made sure the fan is working?

Computers... designed to entertain,help with work but most of all to frustrate you!


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