I am trying to install Norton Antivirus onto my computer, and there is an EXE file that I need to open, to start the setup.. (The file is NAVSETUP.EXE). I double click on the icon, but only the Hourglass comes on for a bit, then nothing happens. I have read this site's archives, and tried everything I saw, but still no remedy. This is not the only instance that this malfunction occured. When I insert the Sims Unleashed Play Disk into my CD drive, and then I click Play Sims in 1024x768, nothing happens... Please help me, I really need to get this antivirus onto my comp. Any other questions, or you need a more in-depth talk about it, feel free to add me on MSN, email c0ld_punK@hotmail.com gtastop.tk

While trying to investigate the cause of your problem, you may try the following work-around. If you can you copy the Contents of the Norton AntiVirus CD on to a Folder (name it NAV)at the root of your Primary Partition [ EX: C:\NAV] you may try to Install it in Safe Mode from your HDD instead of CD? After copying the entire CD Contenst to C:\NAV, Restart the PC into Safe Mode [ Press F8 during reboot] by selecting that from Startup Menu. In Safe mode open Explorer [Right click Start>Explore] and go to C:\Nav and then try to click the Navsetup.exe. Once installed, run Disk Cleanup, Run a full system scan and then also run Antispyware like Adaware, MS Antispyware Beta. Check your Device Manager to make sure your CD-ROM drive has no error symbols. Once everything is OK, you may delete the original C:\Nav you created. Hope this helps M

i have tried that, and I already got the disk contents onto the C: drive... thanks anyway, but I still have the problem ----------- AsYLuM -----------

You tried opening the .exe in Safe mode, or normal mode?

yup, it tells me that Windows has dected that you are in save mode. P[lease restart your computer... ----------- AsYLuM -----------

Actually it happens something after you launch this file but you can't see this. Try to use Far manager and launch this file there. Then push Ctrl+O and see what is writing there. Maybe it will help you.

i have an update, i have not tried the above comment, but i will after this. Some popups will not open either. ----------- AsYLuM -----------