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Quicktime Playback Problems
Name: trrace Date: October 7, 2006 at 19:19:22 Pacific OS: Win XP CPU/Ram: 3.2 Pentium 4 / 1 Gig Ram Product: Dell
Comment:
When I play .mov or .mp4 video files in Quicktime, I get audio, but a distorted picture. I attached a screen capture.
These files have played fine before. I did update to the latest QT that came out not too long ago, but I have uninstalled it completely and also tried going back to v6. Right now I have the current version.
Oh, and the files play fine in Media Player Classic (but they didn't when I uninstalled QT earlier).
Name: trrace Date: October 7, 2006 at 19:27:56 Pacific
Reply:
nope...
it's not white or gray.
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Response Number 4
Name: trrace Date: October 7, 2006 at 19:30:03 Pacific
Reply:
by the way, the screen cap is on my 2nd message, the homepage link.
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Response Number 5
Name: Sabertooth Date: October 7, 2006 at 19:54:10 Pacific
Reply:
It doesn't have to be white or gray - the response was to help you concentrate your efforts in a particular direction, as usually is the case when trying to resolve a computing issue.
I would advise, you download M$ Windows installer Cleanup Utility package and try to use that to completely purge QT. Then reinstall the older version that you did not have problems with.
Goodluck!
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Response Number 6
Name: trrace Date: October 7, 2006 at 20:10:16 Pacific
Reply:
The video files I'm playing use QT codecs, so that wasn't the problem.
When I use 'Safe Mode' in QT, the files play normally.
So I guess it's a DirectX issue, since that's the only other option besides Safe Mode (GDI only).
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Response Number 7
Name: Sabertooth Date: October 7, 2006 at 20:48:02 Pacific
Reply:
You found the workable solution to the issue, run with it. AFAIK, using the Safe Mode (GDI) in QT does not interfere with other multimedia programs on the system.
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