quick restore cds not working right

December 6, 2012 at 18:22:29
Specs: Windows XP

I have a compaq presario 5000 desktop and i tried using the restore cds that came with i have done this before and they worked fine but now it isn't installing half of the stuff that was originally on the comp. when i bought it and internet explorer keeps having to close and it won't let me do any microsoft updates. can anyone help? Please

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#1
December 7, 2012 at 03:35:46

All I can suggest is you try using the recovery discs again. They apparently did not work properly so just try them again.

if they still don't work properly the hard drive should be tested with the drive manufacturer's diagnostic software for DOS which loads from a bootable CD which you have to create from the downloaded ISO file. The links are at the top of this page:
http://www.tacktech.com/display.cfm...

You can use IMGBURN to create the CD from the ISO file: http://www.filehippo.com/download_i...

When you've made the CD, boot your faulty PC from it to run the hard drive test.


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#2
December 7, 2012 at 05:27:51

"i have done this before and they worked fine"

Why are you constantly reinstalling Windows? If your disks aren't working properly, try reinstalling directly from the recovery partition. I believe hitting the F11 key at startup will take you there.


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#3
December 7, 2012 at 06:10:24

I had a virus once i could not get rid of so i used the quick restore cds that came with the computer. I used them this time because my computer was acting really weird my son had downloaded 360 revolution (something for xbox) and it kept trying to update and wouldnt. i took me 2 days to delete it then my outlook express was messed up and internet explorer reverted back to ie 6 i did have ie8 . i have tried the cds couple times and when i try to run windows update it says can't run windows update from windows xp windows 2003. And in control panel add/remove programs the list is blank.

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