|Upload a screenshot to show us what you mean.|
If you are in any windows based program, just hit the Print Screen key on your keyboard ( or Ctrl + V ) and you have a full screenshot.
If you hold down the 'Alt' key with the Print Screen key, you will capture only the window that is on your screen, not the whole desk top.
This sends it to Clipboard, now you can Paste it into Paint ( go to Edit ) or any other Windows based graphics program.
Save as type, select JPEG etc.
http://imageshack.us/ ( will upload multi files )