I have an ongoing computer issue for a computer I built for a guy. His computer worked right out of the box installed Vista on it. He liked it a lot. Then about 2 or 3 months later his computer slowed down and randomly froze. So I looked at the Event Logs and say multiple ‘disk error’ and the like. So I thought bad hard drive. I have come across them in older machines but never a new one especially a name brand one like WD or Seagate I think it was, but I thought well it must happen to the best.
So I replaced the HDD and installed Vista back on his machine. Then about 1 or 2 months later it started to act up again. Same issues as before. This time through the user notes his machine was plugged into the wall during a thunderstorm and they lost power knocking all power out. After the power outage the machine kept rebooting. Eventually one of the reboots stick and I am able to get into Windows and view the Event Viewer. Once again the HDD has errors all over the place. The HDD was going even before the power outage and probably had no impact on the machine just a matter of time…
I then had user take his PC to a local PC shop to see if they could explain the freezes- take a different pair eyes then my own. They come back with ‘loose wire’ not telling the user what wire or anything that may help isolate the issue. I was hoping they could run a voltage meter test on the PSU to see if it had power spikes /dips. I cannot confirm if they did this or not. Let’s assume they did not.
So my next plan of action is to try an ‘old’ but working/good PSU I have laying around and RMA old HDD and install new one.
So has anyone even seen a PSU destroy HDD? I assume the PSU eventually ‘killed’ HDD over a 1-2 month times periods until the point where the user began to see an impact. HDD that are bad are very rare, HDD that are bad twice in a row is next to impossible. So I am under the impression it was a bad PSU (Thermaltake) to begin with. It could also be the main board (BioStar) but I do not see how that is possible but would like to leave it as an option. Is this a good plan of action? Anything I am overlooking?
Thanks for any comments/questions on this matter.