Program will not open on this computer but will on another.

April 1, 2013 at 16:19:09
Specs: Windows XP, SP3, Celeron 2.50 Ghz/1.256 GB
I downloaded a copy of my tax program (TaxAct) but it would not open. Emailed TaxAct several times but was unsuccessful in getting the program to open. Copied TaxAct to a USB stick and installed it on an old, old AMD Slot A computer I had in the basement. Everything works OK. But how do I repair this computer? It is an eMachine model T2542,Win XP, SP3. The other programs open OK.

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#1
April 2, 2013 at 08:26:45

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#2
April 20, 2013 at 22:09:15
I need to use Taxact. I have used it for 6 years with no problem.

Yes, I have already paid for it.

I am using it on my other computer which is not connect to the internet because it is a windows 2000. The computer that will not open the program is an XP computer.

TaxAct does not know of any program that would conflict with TaxAct.


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