Problems reading and burning dvd-rw

March 9, 2011 at 23:02:43
Specs: Windows XP
hi i recently bought memorex dvd+rw blank dvd's and had the intention of burning some videos i downloaded online to the dics. however now when i insert the blank dvd into the drive it doesnt recognize the disc and nothing happens. the first time i tried it, the computer recognized the disc but only as if it was a cd instead of a dvd. i'm pretty sure i have a dvd drive on my computer, which is a windows xp. i went to "hardware", and then "device manager" to look at the drive which is a " HL-DT-ST DVD-RW GWA-4040N" i am able to watch dvd's via windows media player and i am also able to burn cd's. when i try to burn a my WMV files onto a dvd it doesnt recognize the blank dvd and keeps telling me to insert blank disc whenever i hit the "burn" button. again i'm sure i have a dvd dirve because i can watch dvd's but i just dont understand why it only seems to recognize the blanks as cd roms instead of dvd's? if anyone knows what i should do here please let me know! thanks guys.

See More: Problems reading and burning dvd-rw

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#1
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#2
March 9, 2011 at 23:27:25
In my experience Memorex have never been the best buy!

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#3
March 10, 2011 at 07:35:20
WinXP does not natively support writing to DVD media. You need third party software.

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Related Solutions

#4
March 10, 2011 at 14:25:35
where can i get third party software? and how much is it usually?

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#5
March 10, 2011 at 15:05:30
I gave it to you.

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#6
March 10, 2011 at 19:12:22
Click on any of the links in response #1.

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#7
March 11, 2011 at 15:54:47
i clicked on burnaware free, when i got to the site i clicked on "download now" and the page loads but takes me right back to the same page again???

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#8
March 11, 2011 at 16:14:25
These are the shortened download links provided by the pages I listed.

http://tinyurl.com/4sm5f8q

http://tinyurl.com/4qwzt6p


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#9
March 11, 2011 at 16:48:05
i downloaded it and click on dvd video under "multimedia" and when i tried to add the files there was an error. all my videos are WMV format, does burnaware support that?

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#10
March 11, 2011 at 16:58:49
Click on Erase Disk & then select > Format etc.

Once finished, try again.


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#11
March 11, 2011 at 18:23:29
i did as you said but during the formatting process it said a general error occurred, but i tried to add the files anyway and it allowed me to do so, so i added all the video files and hit "burn". right when it started burning i got another "general error" message. not sure what to do here. again i clicked on dvd video under multimedia.

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#12
March 11, 2011 at 19:10:32
Try a Quick erase.

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#13
March 11, 2011 at 19:26:10
same problem... man if i didnt have bad luck i wouldnt have any at all

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#14
March 11, 2011 at 19:27:53
"Try a Quick erase"
After that, if you are still getting the error.

1: Go into Device manager & make sure there are no red or yellow marks.
2: Click on the + alongside the DVD/CD & make a note of your model, put that info into google & see if it is an DVD drive.

http://screenshots.leeindy.com/devi...
http://www.cybertechhelp.com/tutori...


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#15
March 11, 2011 at 22:51:55
ok i did all that and everything was fine in the device manager, and the drive is a dvd drive, is the driver maybe outdated or something?

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#16
March 11, 2011 at 22:58:53
What is the burner/rom model?

1: Uncable the ribbon & power to the burner.
2: Boot
3: Shut down
4: Reconnect the cables & reboot.

Try the burner again.


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#17
March 11, 2011 at 23:18:42
it's a HL-DT-ST DVD-RW GWA-4040N 1.02 for windows, if thats not what your asking you'll have to forgive me cause i dont know alot about computers beyond the basics though i can usually figure some things out given enough time. but i dont really know how to disconnect the cables or anything like that.

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#18
March 11, 2011 at 23:22:10
"but i dont really know how to disconnect the cables or anything like that"

Ok. give me this info please.

1. Open Device Manager
2. Expand "IDE ATA/ATAPI Controllers" and double-click on "Primary IDE Channel".
Under the "Advanced Settings" tab, tell what is in the 2 Transfer mode & Current mode boxes.
3. Repeat the step for the "Secondary IDE Channel"


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#19
March 11, 2011 at 23:52:24
well there is device 0 and device 1.. under device 0 the transfer mode is "DMA if available", and the current transfer mode is Ultra DMA mode 5.
under device 1 the transfer mode is "DMA if available" and the current transfer mode is "not applicable".

ok for the secondary IDE channel under device 0 the transfer mode is "DMA if available", and the current transfer mode is Ultra DMA mode 2.
under device 1 the transfer mode is "DMA if available" and the current transfer mode is "not applicable".

just as a reference the other option for transfer mode in both device 0 and 1 is "PIO only" that also applies to the secondary IDE channel


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#20
March 12, 2011 at 00:43:52
"just as a reference the other option for transfer mode in both device 0 and 1 is "PIO only" that also applies to the secondary IDE channel"
Ok, change both to DMA by clicking the small button after PIO & then Ok your way out.
Reboot & see if the new settings stuck.

Have you tried burning a CD or a RW- CD ( not DVD ), just to see if the burner is working?


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#21
March 12, 2011 at 01:43:10
they were both already on "DMA if possible", and yes i was able to burn cd's and i just used windows media player for that and it worked fine. right when i put in the blank dvd the menu pops up but it asks me what i want to do with the "cd", i found that weird because it didnt even seem to recognize the disc as a dvd.

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#22
March 12, 2011 at 02:09:00
"they were both already on "DMA if possible"
Do you know how to take screenshots & upload them to a site of your choosing.

I am trying to leave no stone unturned & will feel at a lot more comfortable when I see the PIO shots.


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#23
March 12, 2011 at 02:50:11
I just googled & found some good screenshots, scroll down to > If under “Transfer Mode” you have PIO, then you need to click on Driver, then Uninstall, OK and “reboot/restart” your computer. Don’t worry, once restarted, Windows should automatically reinstalled them back.
http://forums.afterdawn.com/thread_...
Do both channels & reboot when finished.

The goal is to avoid PIO.

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#24
March 12, 2011 at 03:42:48
ok i uninstalled both and rebooted and still the same problem... they are both currently on the DMA if possible setting, although PIO only is still on the drop down menu as an option if you know what i mean. i'm trying to be as clear as i can here so sorry if some of it doesnt make sense.

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#25
March 12, 2011 at 03:50:17
"although PIO only is still on the drop down menu as an option"
Ok, now it makes sense, that's normal to be on the drop down menu.

Try a dvd & quick erase. I'm going to bed soon, so let me know how it went ASAP.


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#26
March 12, 2011 at 04:09:34
Under the advanced properties for the IDE/ATA ATAPI controllers in Device Manager you can find out if the drive is actually running in a DMA mode or not.

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#27
March 12, 2011 at 04:19:39
if you mean do a quick erase on my blank dvd disc with burnaware then i have already done that and got a general error message, same thing when i try to burn the videos on the blank disc

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#28
March 12, 2011 at 04:25:10
"if you mean do a quick erase on my blank dvd disc with burnaware then i have already done that and got a general error message"
If you are saying you have done that since you did the stuff in Response #24, I'm now out of ideas, other than trying another brand of disk, as per the earlier suggestion.

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#29
March 12, 2011 at 04:32:11
yea i still get an error, i'll try another brand (which i'm sure will be waste of money) and when that dont work ill just give up, you cant win 'em all right? but regardless i really appreciate all your help tonight thanks!!

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#30
March 12, 2011 at 12:25:45
"i'll try another brand (which i'm sure will be waste of money)"

You can always take a movie ( or use someone else's ) to a friends/relative house & try your memorex on their DVD burner.


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#31
March 12, 2011 at 13:37:00
Not all burners can burn all variations of disks. DVDR & RW come in both +&- varieties.

I am not sure if DVDRW come in dual layer or not.


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#32
March 12, 2011 at 16:23:35
Just realized that after you told me you did'nt know how to uncable, I did'nt do this.

In Device Manager, expand DVD/CD-ROM drives, right-click on HL-DT-ST DVD-RW GWA-4040N, then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK etc.
Reboot.

Now tell me if you can do a quick erase.


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#33
March 12, 2011 at 16:51:56
Going by the burner model number HL-DT-ST DVD-RW GWA-4040N, it looks like you need -RW dvd disc, I am not sure though, consult your manual or your computer shop.

Further info here.

DVD Disk Type
http://desktopvideo.about.com/od/cr...

Confused by the jumble of letters and symbols (–R/-RW/+R/+RW) that come after the letters DVD? You’re not alone.

All of these disk types are not interchangeable, and the type you buy will depend on your DVD burner and your DVD player. Many DVD burners will only burn to either “-R” or “+R” disks, but not the other type.

Likewise, many DVD players will only play “-R” or “+R” disks. To be sure you buy the correct type check the DVD burner and DVD player manuals before making your disk purchase.

The “-RW” and “+RW” disks are rewriteable, which is handy as they can be used over and over again. However, rewriteable disks are generally the least compatible with DVD players. You’re better off using these to save data, and burning your movies to one-time use disks.


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#34
March 13, 2011 at 15:18:13
well my friend looked at the outside of the driver and he thinks that according to the label it can read dvd's but not burn them.that might be the case, if so do you know how much an external dvd burner would run me?

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#35
March 13, 2011 at 20:00:11
If you posted the correct model number it does have burning capability. At least it did. Googling for that model shows lots of folks with problems with burning.

If you are ready to give up on the drive then look at the link below for USB burners. You could also try a lens cleaning kit on your drive.

http://www.newegg.com/Store/SubCate...


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#36
March 13, 2011 at 20:14:28
thanks, are there any stores that sell those drives instead of buying them online?

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#37
March 13, 2011 at 20:19:50
Sure there are but you will pay more. I would guess places like Bestbuy or local computer stores might have them in stock.

What is the problem with buying online? Do you live in the USA?


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#38
March 13, 2011 at 22:28:23
yea but i'm not very knowledgeable about online buying... i have a bank card that i use to get money out of an ATM machine but i dont have a regular credit card

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#39
March 14, 2011 at 04:49:01
Just remembered this trick.

25. DVD-RAM model supported in XP but not being recognized or being recognized as CD-ROM?
http://www.xptuneup.com/tip0025.htm
http://www.instant-registry-fixes.o...
http://pcsupport.about.com/od/findb...
Demystifying the Windows Registry
http://www.bleepingcomputer.com/for...
Don't Fear the Registry
http://oreilly.com/pub/h/658
http://www.csie.ntu.edu.tw/~b90047/...
Open Regedit by going to START - RUN and type Regedit and hit enter. Then you should navigate to following entry in registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight the {4D36E965-E325-11CE-BFC1-08002BE10318} folder in the left pane, delete the following two keys in the right pane.
"UpperFilters"
"LowerFilter"
DELETE these two entries and restart your computer. If your DVD-RAM is supported by WINDOWS XP, this may work.


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#40
March 14, 2011 at 17:20:18
Just Googled to see if there is a tool for the filters & found this, which I downloaded & Ran. It only finds filters to delete. Here is how to use.

Install > Run the program > Selected Types, tick Optical drives & Click > Scan Registry. When finished, Click > Clean Selected.

Reboot & try Quick erase.

Filterfix
http://www.cdr-zone.com/forum/downl...


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#41
March 19, 2011 at 14:18:25
it says i dont have permission to view the file after i try to run filterfix???

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#42
March 19, 2011 at 16:09:32
You may be locked out of Regedit.

What version of XP, Home or Pro?

Tell me if you can open regedit. You should be able to get in & see as per the sample screenshot here.
http://www.bleepingcomputer.com/tut...

Open Regedit by going to START - RUN and type Regedit and hit enter.


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#43
March 19, 2011 at 16:33:31
Here's a free version on Nero, straight from their website:

http://www.nero.com/eng/downloads-nbl-free.php

http://sdfox7.com
http://marcusct.com


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#44
March 21, 2011 at 03:15:54
its windwos xp version 2002, and yes i opened regedit and did what you said, although there was no "lower filter" listing... but i still cant run filterfix

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#45
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