Problem with MS Outlook

June 15, 2009 at 03:15:27
Specs: Windows XP
Every time I try to run MS Outlook (2003), I get an error message:

"An error occurred in the folder shortcuts file (.fav). Outlook will recreate the default folder shortcuts."

It doesn't download messages after that. There is no problem with E-mail Accounts' settings... I reinstalled MS Office but problem still remains. Problem isn't with Outlook otherwise it would have been resolved after re installation.


See More: Problem with MS Outlook

Report •


#1
June 15, 2009 at 03:17:43
Topic name should have been "PROBLEM USING MS OUTLOOK

Report •

#2
June 15, 2009 at 08:23:37
Have you tried creating a new Mail Delivery file? Are you using a stand-alone version or Exchange?

I think the "Topic" is appropriate... Better than "Please Help Me!!!"

EEOC


Report •

#3
June 15, 2009 at 22:53:50
Jennifer,

I didn't create new file (.pst) but I will do it and try to import emails from old one - hoping that it works. I have an account on local Exchange server...


Report •

Related Solutions

#4
June 15, 2009 at 23:19:44
*Am away from that PC right now

Report •

#5
June 16, 2009 at 05:14:14
If you're using Exchange, then you're not using a pst file. Is anyone else having this problem? Have you checked with your Exchange Administrator?

EEOC


Report •

#6
June 17, 2009 at 03:35:51
We are using Exchange and also .pst because server's storage capacity isn't great - emails are downloaded to computers with "Leave a copy of message on the server" option disabled. No one else is having that problem and Administrator doesn't know how to solve this issue either.

Report •


Ask Question