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Problem with MS Outlook
Name: Najam Sialvi Date: June 15, 2009 at 03:15:27 Pacific OS: Windows XP Subcategory: General
Comment:
Every time I try to run MS Outlook (2003), I get an error message:
"An error occurred in the folder shortcuts file (.fav). Outlook will recreate the default folder shortcuts."
It doesn't download messages after that. There is no problem with E-mail Accounts' settings... I reinstalled MS Office but problem still remains. Problem isn't with Outlook otherwise it would have been resolved after re installation.
Name: Najam Sialvi Date: June 15, 2009 at 03:17:43 Pacific
Reply:
Topic name should have been "PROBLEM USING MS OUTLOOK
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Response Number 2
Name: Jennifer SUMN Date: June 15, 2009 at 08:23:37 Pacific
Reply:
Have you tried creating a new Mail Delivery file? Are you using a stand-alone version or Exchange?
I think the "Topic" is appropriate... Better than "Please Help Me!!!"
EEOC
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Response Number 3
Name: Najam Sialvi Date: June 15, 2009 at 22:53:50 Pacific
Reply:
Jennifer,
I didn't create new file (.pst) but I will do it and try to import emails from old one - hoping that it works. I have an account on local Exchange server...
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Response Number 4
Name: Najam Sialvi Date: June 15, 2009 at 23:19:44 Pacific
Reply:
*Am away from that PC right now
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Response Number 5
Name: Jennifer SUMN Date: June 16, 2009 at 05:14:14 Pacific
Reply:
If you're using Exchange, then you're not using a pst file. Is anyone else having this problem? Have you checked with your Exchange Administrator?
EEOC
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Response Number 6
Name: Najam Sialvi Date: June 17, 2009 at 03:35:51 Pacific
Reply:
We are using Exchange and also .pst because server's storage capacity isn't great - emails are downloaded to computers with "Leave a copy of message on the server" option disabled. No one else is having that problem and Administrator doesn't know how to solve this issue either.
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