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Problem with external hard drive

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Name: Oblivion
Date: May 23, 2005 at 11:06:42 Pacific
OS: WinXP Pro SP2
CPU/Ram: Intel Pentium M 1,6 / 512
Comment:

Hi! I bought an external hard drive last week (MDT MD02000 UDMA/ATA-100 200GB hard drive inside of a 3.5'' PM-350F2-POB black external USB2.0 enclosure with 18DB silent fan + anti-shock tray, with a USB2.0 cable). It seems great but I have one small problem: my computer doesn't seem to recognize it. When I start it (the green light is on and I hear it spin), Windows XP seems to detect it, but it doesn't seem to be able to install the driver. In fact, when I go to the device manager, it kinda says that the device can't be started - Code 10 (my Windows is in French sorry). I have an IBM Thinkpad R51 laptop and Windows XP Professionnal with SP2. Any idea what doesn't work?

By the way, I think that my USB ports are working fine since I don't have any problem with my Microsoft mouse and my Kingston 64meg key.

Your help is very appreciated!



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Response Number 1
Name: Oblivion
Date: May 23, 2005 at 11:19:05 Pacific
Reply:

Just wanted to had that I already tried to desintall and re-install it many times, that I updated my USB drivers with the Device manager, and that it does not appear in the Disk Management window. It only appear in the Device manager under the USB devices section, and there is sometime a yellow circle with an ! on it. And I assume that the hard disk is not formated since I bought it new and that it came already installed in the enclosure.

I hope somebody will be able to help me...


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Response Number 2
Name: Badboy
Date: May 23, 2005 at 12:18:13 Pacific
Reply:

I'd open the enclosure and see if the HDD inside is correctly connected to the IDE connector and the molex power connector. If it is and you are getting these results and you have installed the manufacturer's drivers, you may have a defective HDD or IDE/USB 2.0 adapter.

I assume that the enclosure is powered up and turned on.


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Response Number 3
Name: Oblivion
Date: May 23, 2005 at 13:57:55 Pacific
Reply:

Hi! First of all, thanks for your help. After opening the enclosure, I realised that the HDD was not set properly, so I changed it for "master". After doing that, my computer recognized it right away. I now see it in the disk management window. So I think that all I have to do now is format and partition it.
Thanks.


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Response Number 4
Name: Badboy
Date: May 23, 2005 at 19:26:05 Pacific
Reply:

Great! I've been very happy with external USB 2.0 HDDs. I hope you enjoy yours!

I recommend you format that size HDD with NTFS. I've done them in FAT32 for use with WIN98SE computers as well as WINXP computers but then read that you might suffer data loss with FAT32 on partitions greater than 120GB so I converted them over to NTFS.


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Response Number 5
Name: Alex Han Phong
Date: June 27, 2005 at 22:50:45 Pacific
Reply:

Hi, I have an external 200Gig HDD that was running fine until this morning.
Now it won't fully load,the light stays on orange instead of green and when I tried to open folders in, I can only see parts of the files instead of all of them. Also, the HDD is making sounds like a hiccup. Can someone help me with this problem and let me know what might be wrong and what do I need to do to fix it?
Million thanks in advance.
Alex


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Response Number 6
Name: Hughesq
Date: June 30, 2005 at 16:24:26 Pacific
Reply:

I recently bought an internal 200 gb maxtor hard drive and a separate enclosure. After assembly, when I plugged it in to my Compaq Pressario laptop running XP office, the computer briefly recognized it as a massive storage device. But while attempting to automatically install, a message to the likes of windows could not properly install, your device may not work properly. Well...it doesn't work properly, in fact, It's not even recognized as a drive. What should I do to fix this.


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Response Number 7
Name: Badboy
Date: June 30, 2005 at 19:39:54 Pacific
Reply:

Quintin Hughs, you should start your own thread.

What enclosure did you use? Did it come with a driver disc? Are drivers available at the manufacturer's website?


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