I tried to log into aim a few minutes ago about 4 times and it keeps saying Sign on Blocked. And it takes me here: http://www.aim.com/errors/SUSPENDED_n.adp?ccode=us&lang=en i was on it yesterday befoer i went to bed, signed off left my computer on and aim on...came home and it won't sign on

Read that page the brings you to. Does any of that apply to you? You might want to take this up with AOL, not Computing.net :)

I had the same exact thing happen to me today. I had to make a new screenname, but I never saved my buddy list. I already looked around the AIM website but couldn't find anything helpful.

Mine did the exact same thing!!! It wouldn't (and still won't) let me into my account! I know I haven't made any violations, and I know it's not the software, because my official aol account still works though the aim program. (my aim account is the one that won't work) And ofcourse, AOL has no e-mail support to get an answer to this problem. Can anyone help?

Do Something About What Aim Is Doing...read Below And Act. ---------------------- I’m very displeased with AOL to say the least. Here’s what’d I like to say, I don’t know how to go about having this “Sign on Blocker” by AOL Instant Messenger fixed. It seems that many of us don’t. My suggestion is that we contact the MEDIA to enforce that AOL does something about this. I believe it is their obligation to provide support when an occurrence such as this one happens. As Zackboll mentions in his post showing us a few of his emails to AIM support, “Maybe all of those commercials you see on TV about good AOL tech support are a bunch of ****. It seems that this problem is not isolated, and that many people are being banned for absolutely no reason!” Exactly, a lot of people had their account revoked for no apparent reason and this should be rectified. AOL is promoting and promising their company’s name but is not stepping up to this issue. It shouldn’t be “us” the users to troubleshoot this problem, if AOL is kindly giving the public the use of a free instant messenger tool, thank you! However, we the users are not the owners of AOL nor or we promoting it on commercials. We shouldn’t be held accountable and most of all going through the trouble of figuring out the cause of this. What is this some plot to start charging for the “FREE” service? AOL should be responsible for fixing this problem and they should do it soon before the media grinds them. I’m going to make sure many people contact the media. Additionally, I know many people use AOL Instant Messenger as a work tool not just personal. So in other words, what AOL is telling us is that they ARE NOT A RELIABLE promising company through their action. Think about it? They are aware the error has occurred by their application. The users never received the benefit of a warning, apology, notice or anything. No one had the chance to do a backup of his or her contacts. AOL? GET IT RIGHT! FIX IT! IT’S YOUR PROBLEM! Since contacting AIM support is not working let’s confront the issue in the following manner, please join me by contacting the media. In your email SUBJ box type in: “AOL IM holding users accountable for THEIR error”. Here are a few addresses: (Don’t forget to CC AIM support, include all addresses below in your address box) MTP@NBC.com Today@NBC.com newswatch@foxnews.com eyewitness.news@abc.com 1035KTU@clearchannel.com aimsupport@aol.com FOR MEDIA INFO, HERE’S THE HOSTING FORUM’S ADDRESS: http://forums.techguy.org/showthrea...12&page=1&pp=15 Thanks to everyone for helping get this issue resolved.

Also a problem for me, All accounts, some I haven't used in a long time have been suspended it seems. Searching around the internet, this is not an isollated incident by any means. I am unable to even sign on to myaim to see if I 'prove' that I am above the age of 13. There is no way I have violated the TOS, since one of only one of the four is used everyday, and one of them hasn't been used in months. http://forums.techguy.org/showthread.php?t=300912&page=1&pp=15 and http://www.pcmag.com/article2/0,4149,720052,00.asp Only the login to validate my age is not working, password reset is not working as well. I have found a way to retrieve my buddy list, open 'userinfo.bag' with a text editor program, file is located (in XP) default C:\Documents and Settings\**Computer Profile Name**\Application Data\Aim\**Screenname**\userinfo.bag The file has many unreconizable names, but scattered throughout the file are all of your buddies. Copying doesn't seem to work, they'll have to be entered manually. I hope they can fix this soon, I've been awaiting a press release from AOL. I don't expect one though, and plan to spread the word of this bug until they do. Marc