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Hi,wonder if anyone can give tips on whether I can try something or whether my laptop is just plain broken!
My internet connection no longer works. I've got wireless connection to Tiscali broadband. Laptop been working fine, suddenly cannot find wireless network. I rand Tiscali support who troubleshot for me. Light on router is green and Tiscali say all ok on their end. Also he got me to plug ethernet cable directly into laptop and still cannot connect (IE or Firefox). Tiscali say broadband is fine, just my laptop doesn't work - probably issue with 'internet adaptor'. Any idea on how/if I can get this working again?
Go to a cmd prompt and type ipconfig /all and post the results.
Imagine the power of knowing how to internet search
http://www.lib.berkeley.edu/TeachingLib/Guides/Internet/FindInfo.html
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I'm not at my laptop currently but I did basic ipconfig with the technical support guy. At that time Connection Specific DNS Suffix was blank, IP Address and Subnet Mask had ips and Default Gateway was blank.
I'll do the /all and paste it here once I manage to get back to the laptop.
Thanks.
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Gateway and DNS being blank are wrong. Check your tcp/ip properties and see if configured for dhcp or static.
If dhcp this would indicate a problem with the isps modem/dhcp server. Its not giving you all of the information. No gateway no internet access. No dns = no name resolution.
Imagine the power of knowing how to internet search
http://www.lib.berkeley.edu/TeachingLib/Guides/Internet/FindInfo.html
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Check my link and click on lost your connection?
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!
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Rocker - tried the 'Repair' option, didn't work.
Wanderer - Full ipconfig below
Windows IP Configuration
Host Name...............: ComputerName
Primary Dns Suffix......:
Node Type...............: Hybrid
IP Routing Enabled......: NoEthernet adaptor Local Area Connection:
Connection-specific DNS Suffix.:
Description....................: Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address...............: 00-0F-B0-69-00-DD
Dhcp enabled...................: Yes
Autoconfiguration Enabled......: Yes
Autoconfiguration IP Address...: 169.254.104.134
Subnet Mask....................: 255.255.0.0
Default Gateway................:Ethernet adaptor Wireless Network Connection:
Media State.......: Media disconnected
Description.......: Atheros AR5005GS Wireless Network Adaptor
Physical Address..: 00-11-F5-57-EA-0C
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XpUser4Real - thanks, I'll try those tonight.
I connected directly through the ethernet cable for the above ipconfig as wireless cannot find anything (previously have had Excellent signal from my broadband and finds a couple of neighbours WiFi too). Even though the internet will not connect, when I used the ethernet cable I got 'Local Area Connection - Limited or no connectivity'. Checking the status the duration status timer was ticking away as normal, Speed 100Mbps, Activity Sent moved up to 53 Packets and stopped but Received never went above 0.
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