Problem clicking links/opening tabs

Dell / Dell dxp051...
April 7, 2009 at 21:12:49
Specs: Microsoft Windows XP Professional, 3.192 GHz / 1022 MB
I'm sorry, but the subject line doesn't allow you to write a very specific header.
I'm having trouble with Outlook Express and Internet Explorer.
When I try to click a link from within OE, nothing happens. The hand icon looks fine, but when you click the link, nothing happens.
My other problem is with IE. When I try to open a link in a new tab, it'll say it's connecting, but never does. It just hangs there.
I've tried various methods I've Googled and nothing seems to help.
I feel I should mention that I have these problems after recovering from the Conficker virus. There were some other issues that I already had to fix, but luckily I was able to resolve them. However, the OE and IE problems won't seem to go away :-(
Please help.
Thank you,
Justin

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#1
April 7, 2009 at 23:17:07
You should optimize your Internet explorer.
You should delete all temporary files, temporary internet files, browsing history,Clear SSL and set all setting as default level.
You should also scan your computer with Malwarebytes in Safe Mode.

Open Internet explorer. Go to "Tools" > Internet options.
In general tab click on "Delete files, Delete cookies, Clear History.
In Security tab, click on "Default level".
In Content tab, click on "Clear SSL"
In Advanced tab, click on "Restore Default" and Unchecked- third party browser extensions from browsing list in Advance tab.
Click on Apply and OK.
Restart the computer and then check.


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#2
April 8, 2009 at 00:10:28
Hi,
Thanks for the reply, but I tried everything you mentioned and I receive the same results :-(
- Justin

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#3
April 8, 2009 at 00:45:55
You can visit this helpful Microsoft link---

http://support.microsoft.com/kb/281679


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Related Solutions

#4
April 8, 2009 at 01:06:09
Hey again,
That's actually one of the articles I discovered when Googling. It didn't work. The registry is fine and the dlls register without any problems. I can't use the hotfix, 'cause it's for IE 5 and 6. I'm using 7. OE opens so fast that I can't even tell which version it is for sure.
- (still crossing my fingers)

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#5
April 8, 2009 at 01:19:59
Just a quick thought...
Do you think I should give it a shot to re-install whichever version of IE/OE is on my XP disc? It'll be a pain in the arse, but it might be worth a try. I don't know how I'd go about only installing those elements of Windows though :-/

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#6
April 8, 2009 at 02:00:25
You should uninstall IE 7 and then check with IE 6.
After Uninstallation of IE 7, by default IE 6 install in your computer.

Follow this link for uninstallation of IE 7.

http://support.microsoft.com/kb/927177


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#7
April 8, 2009 at 18:55:08
Hm... but I'm using IE 8. Should I remove IE 8, then move on to 7, as if I never had version 8?

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#8
April 8, 2009 at 21:26:08
Damn. I uninstalled 8, then 7. Now I have 6 and IE/OE still have the same issues.
I'm lost.

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#9
April 8, 2009 at 23:07:34
Hi all,
Please forgive me. I apologize in advance for bumping this message, as I don't want to be a pest. However, I've searched everywhere on Google, this site and Microsoft's site. I've tried various tools, re-installed, repaired, etc. NOTHING works. I read some other people complain of the same issue(s) that I'm having and the reply was to reformat. I don't want to give in and give the writer of the virus that started this the satisfaction of having to reformat my computer. Besides, doesn't that seem a bit drastic? What can I do, considering that I'm so clueless?
Thanks,
tarf

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