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Printer won't print at all!

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Name: QB1DABOMB
Date: June 5, 2005 at 13:13:11 Pacific
OS: Win XP
CPU/Ram: 512
Comment:

My printer won't print at all. I reinstalled it to the computer but then the test page wouldn't print. I used the troubleshooter including using the command prompt but nothing will print at all. How can I further fix this problem, I need my printer!!!



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Response Number 1
Name: Justme
Date: June 5, 2005 at 13:52:53 Pacific
Reply:

More info needed.
ie: Name, has it just stopped working? Have you been using refills... Little gems like that would help determine your problem.


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Response Number 2
Name: QB1DABOMB
Date: June 5, 2005 at 13:55:55 Pacific
Reply:

It was printing up until today, so yes it did just stop working (though it hasn't been running well for a couple of weeks). We have been using refills. Advice?


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Response Number 3
Name: tommy o
Date: June 5, 2005 at 14:11:25 Pacific
Reply:

You don't say what kind of refills.... If you have been using cheap generic refills to save a few bucks, then that could very well be your answer.
My buddy totally ruined his printhead assembly by using the cheap non-OEM generic refills. He threw the printer away; completely gunked up the nozzles.

Good luck..

~Tommyo


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Response Number 4
Name: QB1DABOMB
Date: June 5, 2005 at 14:17:44 Pacific
Reply:

Yes, we have been using "cheap, non OEM" refills. How do I tell if my printer is in fact ready for the scrap heap versus needing some further troubleshooting?


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Response Number 5
Name: Justme
Date: June 5, 2005 at 14:41:56 Pacific
Reply:

Apart from obtaining a new cartridge and trying that, there's no real way to know.


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Response Number 6
Name: Rich Mentzel
Date: June 5, 2005 at 14:58:37 Pacific
Reply:

Refilling cartridges and buying generic refills will do it every time...printers are so inexpensive these days, noit much more than the price of a new cartridge. Treat yourself to a new one, and use that mfgr's cartridges from here on. Want to sane money? Buy them on eBay!


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Response Number 7
Name: yankanuk
Date: June 5, 2005 at 15:48:33 Pacific
Reply:

did you try a system restore to when it worked?

Business as usual


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Response Number 8
Name: urantia606
Date: June 22, 2005 at 16:02:43 Pacific
Reply:

The common cause of this problem is backed up printer jobs. Try deleting the backed up jobs by going to settings from the START menu and clicking on “ printers”. Choose the printer you’re having problems with a try deleting the backed up jobs by right clicking on the document and choosing delete.
If you still have questions, contact the help desk.


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