Tom's Guide | Tom's Hardware | Tom's Games
![]() |
![]() |
![]() |
Hi.
I recently bought a Canon MP610 all-in-one printer, which I installed correctly and which worked perfectly for several days.
Recently, however, when I try to print a document (from any program), a message appears saying "The printer is offline. Check that the printer cable is connected and the printer power is on" and it fails to print. The printer is connected properly, switched on, ready to print etc.
On checking in "Printers and Faxes", the printer is shown as Offline, and changing the status to Online makes no difference to the problem. Restarting the computer also doesn't correct the problem.
I've corrected the problem on two occasions now by re-installing the printer driver, but after a while the problem persists.
Can anyone help?
Thank you.
John

Open System Properties by pressing WinKey+Pause/Break. It will show if you have SP1 or SP2 installed.
i_Xp/VistaUser

Install SP2 and your problem will be cured afterward. Read M$KB article below.
http://support.microsoft.com/kb/834462
i_Xp/VistaUser

![]() |
![]() |
![]() |

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.
| Ads by Google |