Printer issue with remote desktop

January 20, 2009 at 23:28:33
Specs: XP Home, 1gig
Ok, From home desktop I remote log into a computer in our office and I can print reports to my printer at home, when I look in the remote computers printer folder I see my home printer and the office printers, all looks good.
I log in from my laptop at home and I can't print!
The home printer is installed on the laptop.
When I look in the printer folder on the remote computer it dos not show my home printer (unlike if I login from my home descktop.)

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#1
January 21, 2009 at 02:16:47
Tboy, suspect you're fighting a firewall issue? Most firewalls won't allow an outside source to command action on the host machine. If you can print, you could also format the HD and most firewalls simply won't allow that. Maybe you need to specifically allow the action in the firewall?
HTH.
Ed in Texas.

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#2
January 21, 2009 at 04:50:15
This is normal bahavior. When you're logged in using Remote Desktop, you're connected to that other computer. The remote desktop will not see your local printer because it's not on the same network as the remote computer.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#3
January 21, 2009 at 12:30:42
If it sees the printer on the home PC and not the laptop then...

Within Remote Desktop Connections on the laptop go to it's Options, Local Resources tab and make sure Printers is selected under Local Devices.

You may simply need to select "Local Color Printer" from within the office printer's Print dialog box's dropdown.

Otherwise, the office PC does not have the needed driver installed for the specific printer online and connected to the laptop.

If the later and you have admin rights on the office PC then install the specific printer's driver on it and it should then it should see it.

HTH
Bryan


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Related Solutions

#4
January 23, 2009 at 19:27:30
In remote desktop options printers are selected under Local Devices
The office computer has the same printer drivers.
The back office program dosn't have a dropdown printer option.

This system was able to connect in the past.


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