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Print Ques won't cancel

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Name: aki_dha
Date: February 27, 2006 at 17:23:55 Pacific
OS: windows 2003 server
CPU/Ram: 256
Product: multiple
Comment:

Hi All,
We have a small network of computers and all the computers print to the same printer. Lately, each computer develops a print que whose first job would display an error and won't disappear even after cancelling. I do have admininstrator previllages and I have tried to cancel the ques but none of the jobs would cancel. Until a few days ago, I was able to cancel the jobs manually on each individual computer but not all at once from one machine. I would have to go to each machine and do that individually.

Any ideas!!!
Your help will be much appreciated.
Thanks in advance.

Aki.




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Response Number 1
Name: Johnw
Date: February 27, 2006 at 17:47:11 Pacific
Reply:


If you have the Purge feature, try that, otherwise I would uninstall & reinstall the printer.
http://www.google.com.au/search?hl=en&q=xp+unable+to+cancel+print+queue&btnG=Search&meta=


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Response Number 2
Name: aki_dha
Date: February 27, 2006 at 19:21:00 Pacific
Reply:

Thanks for your reply.
Are you suggesting, uninstall the printer from all the computers. Please eleborate.
Thanks.

Aki,.


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Response Number 3
Name: Johnw
Date: February 27, 2006 at 19:28:18 Pacific
Reply:

Got no idea what will work, have to leave that up to you.


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