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Print ok but no letters

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Name: Meas_Samnang
Date: September 13, 2009 at 10:54:11 Pacific
OS: Windows XP
Product: Vega tech. Buddy plus pc clone system junction box w/ 50ft cable
Subcategory: General
Comment:

In my office, there is one pc that use resource priter sharing HP 1020
it can print but no letters output
(Blank letters)but other ok. I still wonder it cause form SYSTEM or VIRUS or others.
Please help me!
Note: SP3 'os



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Response Number 1
Name: imperator
Date: September 13, 2009 at 10:56:21 Pacific
Reply:

try the printer on other PC
maybe the printer goes bad, not the PC


0

Response Number 2
Name: Meas_Samnang
Date: September 13, 2009 at 11:02:44 Pacific
Reply:

Thank for reply. But other PC OK


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Response Number 3
Name: imperator
Date: September 13, 2009 at 11:07:27 Pacific
Reply:

you mean that the printer is ok at the other PC, right

right click on my computer > click on properties > go to "Hardware" tab > click on device manager > check for any yellow markers


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Response Number 4
Name: Meas_Samnang
Date: September 13, 2009 at 11:16:03 Pacific
Reply:

No yellow sir for the main pc that shared resource printer.


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Response Number 5
Name: imperator
Date: September 13, 2009 at 11:18:43 Pacific
Reply:

have you installed the proper drivers for the printer on that PC
tell us the name and model of the printer


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Response Number 6
Name: Meas_Samnang
Date: September 13, 2009 at 11:27:07 Pacific
Reply:

HP 1020 laser Jet. I have installed proper for the pc sharing
and test ok but me forget print even log for you and I do not understand the even log like : windows updates...


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Response Number 7
Name: imperator
Date: September 13, 2009 at 11:38:24 Pacific
Reply:

sorry...no idea


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Response Number 8
Name: Meas_Samnang
Date: September 13, 2009 at 11:45:16 Pacific
Reply:

Thank for help.


0

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