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primary hard disk drive 0 not found

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Name: jason1029
Date: March 14, 2008 at 16:25:09 Pacific
OS: XP PRO
CPU/Ram: 1.5/364
Product: Dell
Comment:

Hi I have a computer that when I boot it up it gives me an error stating.
"Primary Hard Disk Drive 0 Not Found"
Strike F1 to continue or F2 to run setup

I have tried another HDD, another IDE cable and still get the same error. I have also tried a master and slave combination with no success.

I also reset the NVRAM through the BIOS and checked all cables.

Could the IDE on the motherboard be dead?

Any help is appreciated.

Thanks



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Response Number 1
Name: OtheHill
Date: March 14, 2008 at 17:16:28 Pacific
Reply:

That is possible. Did you check the boot order in the BIOS to make sure the IDE controller is Enabled.

Dell seems to prefer cable select jumper option (CS).

Is there more than one IDE socket on the MBoard?


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Response Number 2
Name: jason1029
Date: March 14, 2008 at 17:41:44 Pacific
Reply:

I did check the boot order and checked that the controler is enabled.

Also there is a secondary IDE and it has the CD ROM on it which it can see in the BIOS

And I also have put the HDD on the 2nd IDE with the same results.. TWO hard drives mind you


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Response Number 3
Name: OtheHill
Date: March 14, 2008 at 17:48:37 Pacific
Reply:

Did you also look in the BIOS at the drive configuration area? Usually the first screen. Also, some Western digital drives have two different Master settings. Master alone and master with slave. Some other brands have multiple jumper choices too. Did either of these drives work before? You are connecting a good power connector to the harddrive aren't you?


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Response Number 4
Name: aegis
Date: March 14, 2008 at 17:57:15 Pacific
Reply:

It's almost surely either a plugging or cabling error.


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Response Number 5
Name: jason1029
Date: March 14, 2008 at 18:03:56 Pacific
Reply:

I
--Checked all cables
--Swapped in a known good IDE cable
--Swapped in a known good HDD
--Checked all BIOS settings
--Reset the NVRAM
--Put the HDD on the second IDE
--Checked the jumpers on the drives
--Did a master and slave combo
--This was working perfectly



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Response Number 6
Name: XpUser
Date: March 14, 2008 at 18:08:17 Pacific
Reply:

"primary hard disk drive 0 not found" could also mean the drive has died (I hope this will not be the case here)

http://www.hardwareanalysis.com/con...

i_Xp/VistaUser


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Response Number 7
Name: OtheHill
Date: March 14, 2008 at 18:08:50 Pacific
Reply:

You didn't answer my question. Have either of the two drive been operational in this computer? Swap the power cable from the CD drive and see if the CD drive still is seen. Sure you don't have the data cable turned end for end.


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Response Number 8
Name: jason1029
Date: March 14, 2008 at 18:11:40 Pacific
Reply:

I did answer your question OtheHill
my last post stated that this was working perfectly.


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Response Number 9
Name: OtheHill
Date: March 14, 2008 at 18:49:32 Pacific
Reply:

This was working perfectly is pretty cryptic. So did you try what I suggested in #8?


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Response Number 10
Name: brillser
Date: March 14, 2008 at 18:52:00 Pacific
Reply:

things seem to point to the motherboard, did it get a jolt, perhaps?

The limits of my language are the limits of my world.


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Response Number 11
Name: jason1029
Date: March 14, 2008 at 19:02:46 Pacific
Reply:

Yes I swapped power cables

no jolts that i know of


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Response Number 12
Name: OtheHill
Date: March 14, 2008 at 19:18:16 Pacific
Reply:

Geez, so what happened when you switched the power cables? Try connecting the harddrive to the second IDE controller. If it then works you will know you have a bad IDE controller.


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Response Number 13
Name: jason1029
Date: March 14, 2008 at 19:38:05 Pacific
Reply:

Geez, So i did answer.. See post #2

"And I also have put the HDD on the 2nd IDE with the same results.. TWO hard drives mind you"

And if i got a better result by switching power I would have mentioned it.

Thanks


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Response Number 14
Name: OtheHill
Date: March 14, 2008 at 19:46:30 Pacific
Reply:

If the CD drive works on the second channel then you have two dead drives.


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Response Number 15
Name: jam
Date: March 14, 2008 at 20:03:47 Pacific
Reply:

Don't put two HDDs on the same cable/channel.

Temporarily disconnect all IDE devices except for the HDD you're trying to boot from. Make sure you're using a known good 80-wire IDE cable & that the jumper on the HDD is set to Master. Double check to see if your HDD has a separate jumper setting for Master (single) or Master (w/slave)...if it does, use Master (single). Connect the HDD to the end connector on the IDE cable. Now try to boot.

If that doesn't work, repeat the process using the Cable Select jumper setting.


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Response Number 16
Name: JackDog
Date: March 15, 2008 at 05:35:57 Pacific
Reply:

"If that doesn't work, repeat the process using the Cable Select jumper setting."

CS jumper setting ona HDD would be "the go" if using a Cable Select cable viz. an 80 conductor 40 pin connector. It allows the cable to determine which device on the cable is Master and which is Slave >>>> depending on the device's positioning on the cable.

.
Central Coast NSW Aussie

There are 10 types of people in this world: those who understand binary and those who don't.


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Response Number 17
Name: jason1029
Date: March 15, 2008 at 09:45:32 Pacific
Reply:

OtheHill
I don't have two bad HDDs because I can put my known good one back into it's computer and it works fine.
I did try to master and slave on a seperate computer and it booted up to my known good drive and it did not recognize the one I have been trying to fix.

______

FOr the other guys
I did all the combinations of cables, drives, channels and jumpers and still no results.
_______________

All:
As of now i dug up my Hard Drive Regenerator software and it was able to see the bad drive and I am currently running the regeneration software on it to see if I can salvage it enough to get the data. As of now it's been running for 14 hours and has found many bad sectors. I am sure that it will continue running through the weekend. I will post the outcome.

Thanks for the posts!!

http://www.gold-software.com/downlo...


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Response Number 18
Name: OtheHill
Date: March 15, 2008 at 09:53:45 Pacific
Reply:

Had you supplies complete information from the start this thread would have been finished by now. Why would you need to run recovery software on a supposedly working harddrive?

If one of the drives is supposely good then you have configured something wrong when installing it. Especially when connecting to the secondary IDE controller that you state works with the CD drive. There is a possibility the drive is not being recognised due to 48 bit LBA compatibility.
Had you mentioned drive capacities this may have been addressed earlier. Look at the link below for and explaination.

http://www.48bitlba.com/index.htm


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Response Number 19
Name: jason1029
Date: March 15, 2008 at 10:33:07 Pacific
Reply:

OtheHill:

It was working fine and computing right along and one day POOF it got that error. It is NOT my computer so I was not there when it happen. Nobody changed anything on the computer or its settings. Maybe the drive got corrupt or was just too old and over the hill.

Had I supplies you or supplied you with more information I am sure you would not have solved it. You come off very mean and condescending in your posts and although you may have knowledge and good ideas it make me at least think that you are a jerk.

But anyway thanks for the ideas and next time I create a post I will not be looking for your help since I and I am sure others do not come here to be talked "typed" down to when all they are looking for is some help or ideas and they may or may not be a techie.

Thread closed!


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Response Number 20
Name: Jennifer SUMN
Date: March 17, 2008 at 15:04:04 Pacific
Reply:

"Thread Closed!" Not quite.

"I did try to master and slave on a seperate computer and it booted up to my known good drive and it did not recognize the one I have been trying to fix.". I'm with OTH. If you had stated that in your original post, that would have gone a long way in allowing people to make informed suggestions.

Life's more painless for the brainless.


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Response Number 21
Name: OtheHill
Date: March 17, 2008 at 15:24:34 Pacific
Reply:

Thank you Jennifer.
Getting information from the OP was like pulling teeth.


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