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primary hard disk drive 0 not found

March 14, 2008 at 16:25:09
Specs: XP PRO, 1.5/364

Hi I have a computer that when I boot it up it gives me an error stating.
"Primary Hard Disk Drive 0 Not Found"
Strike F1 to continue or F2 to run setup

I have tried another HDD, another IDE cable and still get the same error. I have also tried a master and slave combination with no success.

I also reset the NVRAM through the BIOS and checked all cables.

Could the IDE on the motherboard be dead?

Any help is appreciated.

Thanks


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#1
March 14, 2008 at 17:16:28

That is possible. Did you check the boot order in the BIOS to make sure the IDE controller is Enabled.

Dell seems to prefer cable select jumper option (CS).

Is there more than one IDE socket on the MBoard?


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#2
March 14, 2008 at 17:41:44

I did check the boot order and checked that the controler is enabled.

Also there is a secondary IDE and it has the CD ROM on it which it can see in the BIOS

And I also have put the HDD on the 2nd IDE with the same results.. TWO hard drives mind you


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#3
March 14, 2008 at 17:48:37

Did you also look in the BIOS at the drive configuration area? Usually the first screen. Also, some Western digital drives have two different Master settings. Master alone and master with slave. Some other brands have multiple jumper choices too. Did either of these drives work before? You are connecting a good power connector to the harddrive aren't you?

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Related Solutions

#4
March 14, 2008 at 17:57:15

It's almost surely either a plugging or cabling error.

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#5
March 14, 2008 at 18:03:56

I
--Checked all cables
--Swapped in a known good IDE cable
--Swapped in a known good HDD
--Checked all BIOS settings
--Reset the NVRAM
--Put the HDD on the second IDE
--Checked the jumpers on the drives
--Did a master and slave combo
--This was working perfectly



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#6
March 14, 2008 at 18:08:17

"primary hard disk drive 0 not found" could also mean the drive has died (I hope this will not be the case here)

http://www.hardwareanalysis.com/con...

i_Xp/VistaUser


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#7
March 14, 2008 at 18:08:50

You didn't answer my question. Have either of the two drive been operational in this computer? Swap the power cable from the CD drive and see if the CD drive still is seen. Sure you don't have the data cable turned end for end.

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#8
March 14, 2008 at 18:11:40

I did answer your question OtheHill
my last post stated that this was working perfectly.

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#9
March 14, 2008 at 18:49:32

This was working perfectly is pretty cryptic. So did you try what I suggested in #8?

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#10
March 14, 2008 at 18:52:00

things seem to point to the motherboard, did it get a jolt, perhaps?

The limits of my language are the limits of my world.


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#11
March 14, 2008 at 19:02:46

Yes I swapped power cables

no jolts that i know of


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#12
March 14, 2008 at 19:18:16

Geez, so what happened when you switched the power cables? Try connecting the harddrive to the second IDE controller. If it then works you will know you have a bad IDE controller.

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#13
March 14, 2008 at 19:38:05

Geez, So i did answer.. See post #2

"And I also have put the HDD on the 2nd IDE with the same results.. TWO hard drives mind you"

And if i got a better result by switching power I would have mentioned it.

Thanks


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#14
March 14, 2008 at 19:46:30

If the CD drive works on the second channel then you have two dead drives.

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#15
March 14, 2008 at 20:03:47

Don't put two HDDs on the same cable/channel.

Temporarily disconnect all IDE devices except for the HDD you're trying to boot from. Make sure you're using a known good 80-wire IDE cable & that the jumper on the HDD is set to Master. Double check to see if your HDD has a separate jumper setting for Master (single) or Master (w/slave)...if it does, use Master (single). Connect the HDD to the end connector on the IDE cable. Now try to boot.

If that doesn't work, repeat the process using the Cable Select jumper setting.


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#16
March 15, 2008 at 05:35:57

"If that doesn't work, repeat the process using the Cable Select jumper setting."

CS jumper setting ona HDD would be "the go" if using a Cable Select cable viz. an 80 conductor 40 pin connector. It allows the cable to determine which device on the cable is Master and which is Slave >>>> depending on the device's positioning on the cable.

.
Central Coast NSW Aussie

There are 10 types of people in this world: those who understand binary and those who don't.


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#17
March 15, 2008 at 09:45:32

OtheHill
I don't have two bad HDDs because I can put my known good one back into it's computer and it works fine.
I did try to master and slave on a seperate computer and it booted up to my known good drive and it did not recognize the one I have been trying to fix.

______

FOr the other guys
I did all the combinations of cables, drives, channels and jumpers and still no results.
_______________

All:
As of now i dug up my Hard Drive Regenerator software and it was able to see the bad drive and I am currently running the regeneration software on it to see if I can salvage it enough to get the data. As of now it's been running for 14 hours and has found many bad sectors. I am sure that it will continue running through the weekend. I will post the outcome.

Thanks for the posts!!

http://www.gold-software.com/downlo...


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#18
March 15, 2008 at 09:53:45

Had you supplies complete information from the start this thread would have been finished by now. Why would you need to run recovery software on a supposedly working harddrive?

If one of the drives is supposely good then you have configured something wrong when installing it. Especially when connecting to the secondary IDE controller that you state works with the CD drive. There is a possibility the drive is not being recognised due to 48 bit LBA compatibility.
Had you mentioned drive capacities this may have been addressed earlier. Look at the link below for and explaination.

http://www.48bitlba.com/index.htm


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#19
March 15, 2008 at 10:33:07

OtheHill:

It was working fine and computing right along and one day POOF it got that error. It is NOT my computer so I was not there when it happen. Nobody changed anything on the computer or its settings. Maybe the drive got corrupt or was just too old and over the hill.

Had I supplies you or supplied you with more information I am sure you would not have solved it. You come off very mean and condescending in your posts and although you may have knowledge and good ideas it make me at least think that you are a jerk.

But anyway thanks for the ideas and next time I create a post I will not be looking for your help since I and I am sure others do not come here to be talked "typed" down to when all they are looking for is some help or ideas and they may or may not be a techie.

Thread closed!


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#20
March 17, 2008 at 15:04:04

"Thread Closed!" Not quite.

"I did try to master and slave on a seperate computer and it booted up to my known good drive and it did not recognize the one I have been trying to fix.". I'm with OTH. If you had stated that in your original post, that would have gone a long way in allowing people to make informed suggestions.

Life's more painless for the brainless.


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#21
March 17, 2008 at 15:24:34

Thank you Jennifer.
Getting information from the OP was like pulling teeth.

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