my presario v6000 won't come on. It will turn on for a minute to the screen that says it wants to start in safe mode - then it shuts off.

My son's v6000 had similar problems, there was a recall on them, go here: http://h10025.www1.hp.com/ewfrf/wc/... Take special notice of the Second NOTE, you only have a limited time to take advantage. MIKE

thanks! mine is in the list - so I will call them tomorrow!!!

wanna se somthing funny? i spent 2 hours in chat with an hp rep here are the results after TWO HOURS of chat.... Aaron Hammel : Computer wont start/boot...power, volume, wireless lights come on, dvd drive is registered but nothing no fan, no video, no beeps.... [An agent will be with you shortly.] [You are now chatting with Jagan .] Aaron Hammel : hello? Jagan : Welcome to HP Total Care for notebook computer, my name is Jagan. Please give me a minute while I quickly review the issue description. Aaron Hammel : k Jagan : Hello Mr. Aaron. How are you doing today? Aaron Hammel : ok Jagan : If I understand the issue correctly, we are not able to Turn-on the note book,Am I correct? Aaron Hammel : yes i can turn it on but nothing happens beside the light Aaron Hammel : no video Aaron Hammel : no fan Aaron Hammel : just lights Jagan : Okay. Jagan : Thank you for providing the product information. Jagan : I regret the inconvenience caused. And I will assert my best efforts to resolve this issue by the end of this Chat conversation. Aaron Hammel : im not sure i would be talking to you if i could do it myself...i just want to know what the problem is Aaron Hammel : and im sure im not the first to ask about this Aaron Hammel : hello??? Jagan : Aaron,I understand this issue . And I assure my best efforts to resolve the issue in a timely manner Aaron Hammel : ok how about today? Jagan : Yes surely, Aaron. Jagan : To help you serve in a better way, may I know the product and serial number of the Laptop? Aaron Hammel : s/n: Aaron Hammel : p/n: Jagan : Thank you for providing us with the information. Jagan : May I know the Operating system that we are using on the computer? Aaron Hammel : vista Jagan : Okay. Jagan : May I know since when have we been facing this issue? Aaron Hammel : anout 2 days Aaron Hammel : about Jagan : Thank you. Jagan : May I know if you have performed any troubleshooting steps to resolve/clear the issue before contacting/us? Aaron Hammel : yes Aaron Hammel : i removed the battery and the reset the memory procedure Jagan : Okay. Aaron Hammel : nothing else would seem appropriate Aaron Hammel : oh and the power cord thing Aaron Hammel : thats on the web site Jagan : Okay,Thank you for providing us with the information. Aaron Hammel : okay Jagan : May I know if we have done any hardware or software changes, recently? Aaron Hammel : nope Aaron Hammel : have done none Jagan : Have you installed any new hardware or software recently? Aaron Hammel : i just answered you Aaron Hammel : no i havent Jagan : Thank you for providing us with the information. Aaron Hammel : i read some posts ont the net of people who say they have similar problems and say it might be the nvidia chip Jagan : Okay. Jagan : May I please, place the chat session on hold for 3 minutes while I research on the issue and get a quick resolution for you? Aaron Hammel : sure Jagan : Thank you. Aaron Hammel : thank u Jagan : Thank you for being on hold. Jagan : Thank you for your patience. The following steps should help you resolve the issue: Jagan : Aaron, Are you with me. Aaron Hammel : yup Aaron Hammel : still here Aaron Hammel : waithing... Jagan : Okay Jagan : Are you chating from the same laptop which you are facing the issue. Aaron Hammel : man are you serious???? Aaron Hammel : are you for real??? Aaron Hammel : are you a person???? Aaron Hammel : are you human??? Jagan : Sorry. Aaron Hammel : ..... Aaron Hammel : ok can we get on with it Jagan : Okay. Jagan : Can you please turn-on the laptop when turning on the laptop keep taping F8 key. Aaron Hammel : man i have tried that already Aaron Hammel : there is no visual Aaron Hammel : doesnt even SOUND like it boots up.....!!! Jagan : Okay. Aaron Hammel : you got somthin else in ur arsenal?? Aaron Hammel : plaese tell me ya do Aaron Hammel : but maybe this hour we could come up with a soulution...??? Jagan : Please give me 2 minutes while I research on this issue and help you in a better way Aaron Hammel : ok Jagan : Thank you. Jagan : Thank you for staying online with me, Aaron. I appreciate your patience. Jagan : Aaron, let us perform few troubleshooting steps in order to isolate the exact issue. Aaron Hammel : ok tell me somthin Aaron Hammel : what u got? Jagan : Sure, Aaron. Let us try to drain the static energy from the Laptop. Jagan : Please remove all the external devices connected to the laptop and disconnect the Power Adapter as well. Aaron Hammel : done Aaron Hammel : but i think ive done this also Aaron Hammel : but go ahead Jagan : Alright, not a problem, Aaron. Let us try it once again. Jagan : Please remove the battery from the Laptop. Aaron Hammel : done Jagan : Now, press and hold the Power button on the Laptop for 60 seconds without insert the battery back. Jagan : Inserting* Aaron Hammel : done Jagan : Now insert the battery back, connect the power adaptor and try to turn on the laptop. Aaron Hammel : same thing happend that has been happening Aaron Hammel : i heard the fan for a split second and there are just lights on and nothing else Aaron Hammel : then the lights will turn off and back on Jagan : Okay. Jagan : Let us continue the troubleshooting steps in order to isolate the issue. Aaron Hammel : man, we are doing things i have already tried..... Aaron Hammel : i came here to get an answer Aaron Hammel : i know this isnt the first instance this has happend to this series Aaron Hammel : what did u tell the last person when u couldnt help further? Aaron Hammel : do u know anything about computers? Jagan : Sure Aaron. I am putting my best efforts to resolve the issue. Aaron Hammel : it took u like 4 hours to tell me to push the damn f8 key Aaron Hammel : !!! Aaron Hammel : forget this Aaron Hammel : ill just go buy another laptop not made by hp Jagan : I am sure by the end of this chat session we can fix the issue. Aaron Hammel : is the end near? Aaron Hammel : ok what else u got then Jagan : Thank you Aaron. Jagan : Let us proceed with the Hard Disk Drive reseat option to find out whether there is problem with it. Aaron Hammel : there is no problem with the hard drive... Aaron Hammel : u wanna know how i know??? Aaron Hammel : i swithced hard drive with other computer and it works! Aaron Hammel : so its not that! Jagan : Okay. Aaron Hammel : damn saved myself and hour on that one...lol Jagan : In that case Aaron, let us check with the Memory cards. Aaron Hammel : ok Aaron Hammel : believe i did that also Aaron Hammel : i think i told you at the start of this chat Jagan : Okay, Aaron I believe you. Aaron Hammel : what else u got? Jagan : Let us perform it once again now. I belive it is necessary. Aaron Hammel : ok thats fine lets do it Jagan : Please remove the memory cards. Aaron Hammel : both or just one? Jagan : Okay Aaron. Is there any memory card of a different laptop in handy with you now ? Aaron Hammel : not right now Jagan : Okay. Jagan : In that case Aaron, I am so sorry to inform you that, as your laptop is out of warranty you need to pay for the service. Aaron Hammel : hahahaha Aaron Hammel : man u are crazy Aaron Hammel : why didnt u tell me earlierZ? Jagan : Aaron, I was trying to help you in the possible way.