I have been having incesasnt problems with xp - cox popup blocker DOES not work - tech. help was useless. Still getting 20 popups at a time - I keep checking my control panel and removing newly installed junk. When I do run the cox spyware detector and try to follow the directions from pestpatrol to manually remove the ones it can't delete - the values are not in my registry. also, I have a red X frame that will not go away. It comes up minutes after I reboot - frame is empty but cannot be minimized or closed. OE also freezes up daily - have to reboot just to check my email. This all started a few weeks ago when I was trying to download a sound effect for my class - I have no clue what I downloaded instead - I just want to get rid of it. HELP!

Go here and follow the instructions.-http://www.hijackthis.de/index.php?langselect=english Please post back within 24 hours or I will delete the post from my follow up list. Thanks. It would be a courtesy if you would post back and let us know if the fix worked or not.

I will try it tonight and let you know!!! thanks!

I have tried this before (a few weeks ago and am still having major problems) and let it "fix" things that didn't sound important but I have no clue what is and isn't I copied the log of things I left - can you tell me if any are "trash" or unnecessary? R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://myaccounts.navyfcu.org/cgi-bin/ifsewwwc R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id= R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id= R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Cox High Speed Internet R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar2.dll O3 - Toolbar: Cox Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Cox\Applications\app\AuthBHO.dll O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [hzlvojrqnva] C:\WINDOWS\System32\tneeltvr.exe O4 - HKLM\..\Run: [AuthConsoleStart] C:\Program Files\Cox\Applications\app\cox.exe O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O10 - Unknown file in Winsock LSP: c:\windows\system32\winlspak.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\winlspak.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\winlspak.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\winlspak.dll O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://activex.microsoft.com/activex/controls/macromedia/Swdir.cab O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://www.installshield.com/install/iftwclix.cab