Please help a newb...IEXPLORE.EXE

Hewlett-packard / Presario 2200 (pp990pa#ab...
January 7, 2009 at 21:51:44
Specs: Microsoft Windows XP Home Edition, 1.498 GHz / 222 MB
I was trying to post this on the security and virus forum but it wouldn't let me post there.

My computer is running slow and i'm pretty sure its because of a virus or trjoan or something like that. Ive tried antivirus programs, spyware and what not but i dont think theyve helped. my problems are listed below and I was going to poat a hijackthis log but the screen told me not to...can someone please help? thanks

1) I have IEXPLORE.EXE running as one of my processes taking up a lot of memory and from what i've searched its a virus that i need help getting rid of.

2) I did a search using Prevx and its telling me i have a worm, in C:\programfiles\common\helper.dll.

3) I have some files, movies, that I downloaded that I'm trying to delete but either a message comes up saying that another program is using it, or its just that deleting the file is not an option. How can i delete these, in case they are viruses?

4) Generally my computer is really really slow to do anything...start up, open pages etc.


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#1
January 8, 2009 at 02:21:10

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#2
January 8, 2009 at 05:16:15
You indicate you have 222 MB of RAM.
That can be low for running XP + other processes.
You should get more. Like have over 512 MB.
----------------------
And To have more RAM available at startup,
You can do Start, then RUN, then type
msconfig
Then uncheck items in the Startup tab.

To find out what each Startup(or Process) item
does or means, and any recommendation as to if you should close the process:
http://www.answersthatwork.com/Task...
Task List Programs
OR
http://www.processlibrary.com/
The Process Library
--------------------------
ALSO
Most Virus and Spyware scans are likely to work better in Windows Safe-Mode.


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#3
January 8, 2009 at 08:37:59
Excellent advice from ITguru and Chuck 2!

Running an online anti-virus scan at: http://housecall.antivirus.com/
is also a good idea.


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Related Solutions

#4
January 8, 2009 at 15:02:19
It all depends where iexplore.exe is located. For instance, if it is in "c:\program files\internet explorer" it is IE and quite normal.

explorer.exe is Windows Explorer.
iexplorer.exe is always a virus.

some other bloke...


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