Philips mp3

Philips / Sa2115/02
October 9, 2009 at 15:22:22
Specs: Windows Vista
Hi,

I tried to update my Philips mp3, but the Device manager keeps showing:
Buffer overrun detected!

Program: C:\WINDOWS\explorer.exe

A buffer overrun has been detected which has corrupted the program's internal state. The program cannot safely continue execution and must now be terminated.

What shall I do, 'cause my mp3 does not work.
Please help me!

Thank you,
N


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#1
October 9, 2009 at 15:26:34
ok, I may I ask what part of the MP3 player were you trying to update, was it the driver/firmware/software? If so, does reverting to the older version affect it at all

Could you also include more information on the .mp3 player, and what update you tried to apply to it?


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#2
October 9, 2009 at 15:31:34
Problem started when I could not switch on the player at all. The display does not show anything, but black dots. and the only way to turn it off, if I take out the batteries.
I downloaded the Philips Device Manager. I read, that it could help, if I download a new software.

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#3
October 9, 2009 at 16:42:49
ok, that looks like the player is at fault...
Is there any way you can backup the music on the device? If possible there may be a way to re-flash the device back to factory defaults, but I will need to know the model no' of the mp3 player to find out how

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Related Solutions

#4
October 10, 2009 at 08:53:15
It is a Philips mp3, type: SA2115/02. If I connect to the pc, I can see the whole play list -but I deleted it already. Thought that the update will work, if I delete the content.

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#5
October 10, 2009 at 11:14:28
There is information here about deleting items off of the device using the device:
http://www.p4c.philips.com/cgi-bin/...

And if you want to try upgrading the firmware again here is another link:
http://www.p4c.philips.com/cgi-bin/...

And finally, this is the main support page for your product:
http://www.p4c.philips.com/cgi-bin/... (This contains links to the update files)

I would reccomend flashing the device with the latest firmware and seeing if that fixes the screen/file deletion issues


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#6
October 11, 2009 at 09:41:53
Thanks, but unfortunately it does not work. Thank you for your help anyway!

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