|Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model, or at least the model, of your mboard. |
The model of a brand name system is usually on a label on the outside of the case,
or if it's a Dell system, go here to find your Service tag number, tell us what it is:
or if it's a HP or Compaq system, Go here:
Scroll down a bit.
Find the similar label on the outside of the case.
- specific model number - at the end of the first line
- the Product Number - p/n - on the third line
The model of a mboard in a a generic desktop system is usually printed in obvious larger characters on the surface of the mboard, often between the slots, or near the center of the mboard.
Some computers show a screen with the model number on it while booting the computer.
PCI Communications Controller is probably a dial-up modem.
Obviously the drivers for it are not built into XP otherwise Setup would have installed them.
Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.
If you have a brand name system, go to the maker of the brand name system's web site and look up the drivers and other software for you specific model, and download and install at least the drivers.
I'm assuming the dial-up modem is either built into the mboard or it's installed in a slot and came with the system.
If the dial-up modem is not built into the mboard, and if it didn't come with the system, remove the card to see if you can find the model number, or if you're not going to use it, just remove the card.
If you have a generiic desktop system, go to the maker of the mboard's web site and and look up the drivers and other software for you specific model, and download and install at least the drivers. If the dial-up modem is not built into the mboard, remove the card to see if you can find the model number, or if you're not going to use it, just remove the card.
If it's on a card, if you can't find a model number on it, there are programs that can probably determine which generic drivers are needed for the chip(s) it has.