pc restarts

silverstone
September 15, 2008 at 07:09:37
Specs: windows xp, pentium 4
My pc restarting and I got a message saying that windows has updated and installed an important security software and this required an automatically restart. How do you turn this off? Also about 5 mins after this my pc restarting again and I wasn't told it was a window update, so I went into my event viewer and I got these errors:

first error

1 2008-09-15 10:57:48+01:00 oem1357 OEM1357\Matthew Stacey F-Secure Anti-Virus
Scanning of C:\WINDOWS\ASSEMBLY\GAC_MSIL\CLI.ASPECT.RADEON3D.GRAPHICS.SHARED\2.0.3005.17540__90BA9C70F846762E\CLI.ASPECT.RADEON3D.GRAPHICS.SHARED.DLL was aborted due to exceeded scanning time limit. The file may be in use or reading it was too slow (e.g. network connection was under stress).

second error

Windows saved user OEM1357\Matthew Stacey registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/even...

Third error

ati2mtag
CRT invalid display type

Fourth error

The ASInsHelp service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/even...


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#1
September 15, 2008 at 13:40:37
Might start off with a system restore point.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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#2
September 15, 2008 at 15:35:06
Win XP is set by default to automatically reboot when it encounters an unrecoverable error.

To have XP possibly display an error message you can investigate instead of the computer rebooting:

1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Under System failure, click on the small box beside Automatically restart to remove the checkmark.
5. Click OK, and then click OK.

If you then get an error message, look at all of it's details.
...........

"My pc restarting and I got a message saying that windows has updated and installed an important security software and this required an automatically restart. How do you turn this off?"

Why would you want to turn it off? Either you installed software just before that, or some program did that automatically - that's a perfectly normal message. I've have never, ever heard of malware doing that.
E.g.
- Some anti-malware programs auto-update themselves in the background - sometimes they need to reboot the computer after something has been installed (e.g. AVG 8.x sometimes does that), but in that case, it almost always tells you it wants to reboot - and requires an answer from you - it doesn't normally do that automatically. However, sometimes the window it pops up is behind another window. If you don't notice the message and you reboot the computer, or if some event reboots the computer, you may get a message while booting that says the Windows settings have been updated, or similar.
- Windows Automatic Update may do that, depending on what settings it is set to.
........


Those Event Viewer messages are relatively useless info without you quoting which Source and Event error number they had in the Event Viewer

The links you supplied don't work because they have a dot at the end of them, and even when the dot is removed, they don't point to a specific error.

The second one looks like the one you get for Userenv - 1517.
That's a common error everyone gets, and you can ignore it, unless you are getting major delays when you Shut Down Windows.
If you scroll down the Applications list you will see that error happens frequently - just another XP bug.

The other errors are about an ATI software file, and a setting for ATI software.

Did you recently install ATI software, or updated ATI display drivers? Windows Automatic Update does not do that.
I DO NOT recommend you use the device drivers found by using the Microsoft Update web page and a Custom search.

The first error - there may be a problem reading that ATI file - it may be damaged.

The third error, the second ATI error - ati2mtag
CRT invalid display type.

RIGHT click on a blank part of your desktop screen, choose Properties (goes to Display Properties) - Settings
What does it say your monitor type is?
Do you have a CRT or an LCD monitor connected?



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#3
September 16, 2008 at 09:59:19
Yeah I recently installed ATI Catalyst Control Center, I thought this was the problem so I have unistalled ATI Catalyst Control Center and then I reinstalled my graphics cards. I now get this error.

http://i38.tinypic.com/n1atya.jpg


Here are my grpahics cards
http://i35.tinypic.com/317f8l1.jpg


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Related Solutions

#4
September 16, 2008 at 12:43:21
I looked up the error message.

Your problem may be caused by several things.

- mis-matched Catalyst/display driver versions

The ATI display drivers are tested with the Catalyst version they are released along with, but a newer or older version of the display drivers, or a newer or older version of Catalyst, may not get along properly with an existing version of the other being on the system.
- if you update one, update them both.

- there may be a bug in that Catalyst version, but I saw no confirmation of that. In that case un-installing Catalyst and leaving just the display drivers installed, or un-installing everything ATI and installing just the alternate display drivers download, gets rid of the message, but if you have more than one monitor connected, there is less, or nothing, you can do about the second monitor settings.

- .Net Framework 2.0 has to be installed for Catalyst, and the update for 2.0. It must be working properly.
......

You have an alternate choice - Omega Radeon display drivers - they do not require any .Net Framework version and they come with a Control Panel, rather than Catalyst, which is what ATI used to use before Catalyst, in which you can do all of the more important things Catalyst can do. They are fully approved of by ATI, but support for them is only on the Omega Radeon web site.
.......

Your third Event Viewer error message - the second ATI related message.

According to your picture, your secondary monitor is set to Default Monitor.
- If you don't have a second monitor connected, you can ignore that.

- If you DO have a second monitor connected, go to Display Properties - Settings - Advanced - Monitor (the second one) and change it's driver to Plug and Play Monitor, although it's not wise to use that if it is an LCD monitor.
......

If one or both monitors are LCD displays, the Plug and Play Monitor drivers in XP are ancient and have probably not changed since XP was first released - they were designed for CRT monitors and a handful of ancient laptop displays. You can choose settings when you are using Plug and Play Monitor that can DAMAGE an LCD monitor or the LCD display on more recent laptops!
I recommend you load the specific drivers for the LCD monitor, if they are available (cheap makes/models may have no specific drivers)- that way Windows by default will only show you the settings both your monitor and your video drivers support.
If you got a CD with the monitor the drivers are probably on the CD. Some CDs have a selection that installs the drivers, others don't, and in that case you need to go to Display Properties - Settings - Advanced - Monitor and change the drivers, choosing Have Disk, then browse to where they are on the CD - Windows is looking for one or more *.inf files.


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