PC restart everytime play song or movie

Microsoft Windows xp professional w/serv...
March 28, 2010 at 20:01:03
Specs: Windows XP
Hi, my pc will restart when i play song or movie. It will restart after half and hour after i start to play the song or movie.

My computer spec is
system Win XP sp3
AMD Athlon (tm) II X2 245
2.91GHZ 2.00GB DDR3ram

Pls advise. I had seek shop people help but they din found any problem.

When i using Win 7 the system is ok.

See More: PC restart everytime play song or movie

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March 28, 2010 at 20:04:37
** i had install a coolermaster heatsink to the processor too

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March 28, 2010 at 21:40:32
First, did you use a good thermal compound when installing heatsink? (heat build up as possible issue)
Second, run Memtest86 to test for bad memory. (you may have a bad memory stick and only a serious memory test will find problem)
If it was during video playback but not on audio only, it might have been video card related, but if same on audio, probably not.

Not sure I understand windows 7 reference, is this a dual boot? If you are also running windows 7 on same hardware without problem, it does not necessarily eliminate the hardware possibilities since windows 7 uses resources differently. Windows 7 might be able to deal better with the cpu temperature, or some bad memory segments, at least until it gets worse.
If you are not completely positive about heatsink, reset properly. Run Memtest (download I believe from Memtest.org or memtest86.org.... there is one to make a bootable floppy, and one with an image to burn a bootable CD) Insert and reboot to test.

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March 31, 2010 at 16:54:23
Hi, thanks for the info.

"First, did you use a good thermal compound when installing heatsink? (heat build up as possible issue)"

i not so sure abt this issue. can you pls explain more?

run Memtest86 to test bad memory i had try it. all ok.

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Related Solutions

March 31, 2010 at 21:38:13
Intel stock heat sinks come with a thermal compound already applied, so just mounting it is enough, but most aftermarket heat sinks just come as bare metal (aluminum or copper) and there is an incomplete heat transfer from CPU to Heat sink so you need to purchase (unless it came with a small tube) thermal compound. If the heat sink has a soft material (avoid touching it), usually gray or silver, coating the mating surface, then you are usually Ok, but check the instructions to be sure.

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