PC frequently reboots during gaming/video

May 9, 2009 at 18:05:56
Specs: Windows XP
If you can figure out this one, you are officially
my guardian angel.

Here is my system:
Gigabyte GA-EP45-UD3P
Intel C2D E6600
Enermax Liberty 500W
G.Skill DDR2-800 2x1G, paired with Corsair
DDR2-800 2x1G
ATI 4850 1G
Samsung Spinpoint 250G x3 - 2 in RAID, one
not recognized (not figured this out yet)

My PC crashes/reboots, on average, twice an
hour when performing graphics-intensive
activities. It will crash most often while playing
intensive games like Total War, but crashes
occasionally while watching Youtube. The
bluescreen flashes so fast I am not usually
able to see it, but I got a picture of it once:

0x0000008e (0xc0000005, 0x08000201,
0x8057ae45, 0x00000000)

I am not sure if this is the message every time
or just once.

Your first thought may be that it's the memory
incompatibility; however, I had the problem
when I had just the GSkills and an ASUS p5b
Deluxe. I ran memtest on these sticks a long
time ago without errors. My case is a
Coolermaster Mystique; the RAM is hot to the
touch and I'm wondering if I have improper
airflow. Speedfan temps under load:

CPU cores: 55-60
GPU: 50-65
HD: 38

I do not know what the other temps relate to
on Speedfan, but they stay below 45 under
load.

I've been replacing piece by piece of this
system (originally put together 10/06) but so
far changing the Mobo and GPU have not
solved the problem.

Any thoughts? Your help would be sincerely
appreciated!!


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#1
May 9, 2009 at 20:40:06
Right click My Computer,
Properties,
Advanced tab,
Settings button (Startup and Recovery),
uncheck Automatically Restart.
Then the next time you get a blue screen, you can write down the message at the top and also if it mentions a problem with a particular file or driver. You can also go to Event Viewer to learn more about the error message, or use a program like Windebug. Also, have you tried updating the video drivers ?

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#2
May 10, 2009 at 00:27:36
kx5m2g,

First, thank you for the advice. After unchecking auto restart, I
was able to see the error and it was a bit different this time:

0x0000008E (0xC0000005, 0x00000000, 0x94EBDB8C,
0x00000000)

Under event viewer, there is not much besides the stopping
and starting of various things (probably normal) with the
exception of this message:

0000000022: 2009-05-10 00:56:50:359 Could not find Type
[ATI.ACE.CLI.AIB.TutorialInfoCentre.Tutorial.Dashboard.DB_T
utorialInfoCentre] from
[CLI.AIB.TutorialInfoCentre.Tutorial.Dashboard] in assembly
[CLI.AIB.TutorialInfoCentre.Tutorial.Dashboard]
Error Called by:
ATI.ACE.LOG.Foundation.Services::LoadAssembly
processID:01492 threadID:(CCCThreadNew:Dashboard)
domainName:(ccc.exe )
assemblyName:(LOG.Foundation, Version=2.0.3309.28601,
Culture=neutral, PublicKeyToken=90ba9c70f846762e)

The videocard is ATI. I have updated my drivers for the card,
and updated them frequently with my previous card, an
x1900xt, and had this problem throughout the two years with
the 1900 and the few months I've had this 4850.

I'm downloading the win debugger now; I have no idea how to
use it but perhaps it won't be too hard.

If you have any thoughts please share. Thank you!!


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#3
May 10, 2009 at 09:08:33
I'm far from an expert in using the win debugger, but what I would do is use it to open the crash dump-it will show the date when you got the BSOD. At the end it will usually list a file that is the probable cause of the problem. It sems that perhaps your GPU is overheating-there might be a utility that could keep track of the gpu temperature(other than speed fan) and also which would allow you to adjust the fan speed of the video card. I use that with an EVGA video card. You could also try using gpu-z to check the gpu temperature.

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Related Solutions

#4
May 11, 2009 at 09:39:26
ok first update the directx and the graphics card to the latest drivers! and if that doesnt work there are 2 thing left! remove the cpu fan and change the thermal paste or reinstall ur windows using the windows xp cd!

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