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PC freezes on Win XP shutdown
Name: mprotass Date: September 9, 2004 at 11:13:12 Pacific OS: Win XP Pro CPU/Ram: Pent 3
Comment:
My PC has been freezing up on shutdown from XP. I have seen the MSFT KB support articles, but they are flawed. In this article: http://support.microsoft.com/default.aspx?kbid=307274 , they tell you to install an update called "Restarting Windows XP" but the instructions don't work and I can't find the update anywhere on the MSFT site. I have installed Service Pack 2 and that didn't work either. I have installed every recommended update. Any other ideas? Thanks!
Name: Chuck 2 Date: September 9, 2004 at 11:46:20 Pacific
Reply:
Would be nice to know how far the screen display gets to before it quits. Or what is said on the screen.
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Response Number 2
Name: Hari Date: September 9, 2004 at 18:40:20 Pacific
Reply:
HI,
This can be because of the system tray applications. Try closing them and see if it shuts down fine.
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Response Number 3
Name: sidtheman Date: September 9, 2004 at 19:11:46 Pacific
Reply:
Had the same problem with my sister's computer. Go to start, run, and type regedit. Then go to HkeyCurrentUser/ControlPanel/Desktop.
Then look for AutoEndTasks to the right. Then dbl click it and set the value to 1. Its prolly 0 right now. Post back.
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Response Number 4
Name: mprotass Date: September 13, 2004 at 08:19:15 Pacific
Reply:
The PC freezes when it gets to "Saving Windows settings" - but one thing I noticed is that it only seems to happen on occasions when the machine has gone to standby mode (as per its power mgmt settings) and then back on before I shut it down manually. I will check the regedit setting. Thanks.
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Response Number 5
Name: mprotass Date: September 14, 2004 at 18:22:12 Pacific
Reply:
Does anyone know where I can find the "Restarting Windows XP" update? Thanks!
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