Partitioned harddrive has crashed my laptop

January 18, 2011 at 00:21:26
Specs: Windows XP
Hi there

I was using some files on a partitioned harddrive through the USB. I accidentally pulled the USB out without safely removing it. This caused the computer to lock up and now when I turn it on I just get a black screen. If I press ESC I can't run it in safe mode as there is an error message. If I try to run it using the setting whch previously worked I get the blue windows screen which advised it's going to run a disk check in 10 seconds but the screen freezes after 5 seconds and nothing more happens.

Please help as it's my boyfriend's laptop!!!!



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January 18, 2011 at 07:30:27
I've never heard of an external drive causing permanent damage to an XP installation - when you say you were 'using some files', what exactly were you doing? It sounds like there has been some damage to the windows installation - but you can't do that by just pulling out a USB connector, unless you were doing something that involves system files.

What does the blue screen say? Is there an error message on it? does it mention specific files?

What's this ESC to run safe mode - its F8 or F5?

A repair reinstall might fix the problem (but you will need a windows xp disc that matches the version on the laptop exactly (eg, if its XP Home OEM version, XP Home retail version would be no good, as the key on the COA wouldn't work). Also best if at same service pack level as the installation (eg, probably SP3) - you can create a SP3 disc by slipstreaming the service pack into an earlier install disk & then creating new CD (google this if you need to).

But you might not need to something as time consuming - the blue screen detail might help.

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January 18, 2011 at 23:39:13
Your USB has virus infected i.e y your windows has been crashed.
The only solution is to format your hard drive but before formatting, you should take the backup of your data otherwise, your data will be lost . The recover to formatted data you should use the data recovery software like Stellar. It will helps you to recover the lost, deleted or formatted data from any storage media

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