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PAGE_FAULT_IN_NONPAGED_AREA Message

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Name: Sanjik
Date: September 19, 2009 at 22:05:49 Pacific
OS: XP Pro SP3
CPU/Ram: 2.88 GHz / 2046 MB
Product: Gigabyte Ga-p35-ds3l motherboard
Subcategory: General
Comment:

Hey guys,

I put my friend's hard drive in my computer to
do some troubleshooting. He recently got a
virus(es) and I've been trying to get it removed.

First I booted from MY hard drive (not his) and
scanned his hard drive using some scanning
tools available under my original drive.

It removed a lot of problems and then I was at
least able to boot up his computer without it
restarting randomly. From here I initiated
another scan and certain malware was found
which I believe was in the form of pop ups
being caught by avira because they were
named *.htm

I wanted to restart and go into safe mode but I
was getting a blue screen so I tried, from the
windows disk:

a) chkdsk /f /p
b) fixboot
c) fixmbr
d) A repair
e) after the repair i tried bootcfg /rebuild which
failed because it said it could not find the
necessary OS files or something similar.

Now I cannot boot into that hard drive at all
whether its 1)safe mode 2) normal mode 3)
last known good configuration

I'm running out of troubleshooting options here.
Any ideas guys? He may be ok with formatting
it but im not ok with not knowing how to fix it.
Also we may need to get in to get some
information from some software he has
installed before formatting.

Help please ^.^

500W PS
Radeon HD X2600
Gigabyte P35-DS3L
2gb Ballistix 4-4-4-12 DDR2



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Response Number 1
Name: imperator
Date: September 20, 2009 at 09:43:07 Pacific
Reply:

go here and read it

also read this

our patience is big


-1

Response Number 2
Name: Sanjik
Date: September 20, 2009 at 10:09:32 Pacific
Reply:

I've read the first one already which did not help unfortunately.

Also the second link:

I've done everything but check the event viewer but I can't
because I can't get into the OS no matter what.

The only option I can think of is to try the hard drive on some
other hardware (like the computer it originally came out from)
and see what happens.

500W PS
Radeon HD X2600
Gigabyte P35-DS3L
2gb Ballistix 4-4-4-12 DDR2


0

Response Number 3
Name: imperator
Date: September 20, 2009 at 10:39:58 Pacific
Reply:

you can give it a try

our patience is big


-1

Response Number 4
Name: imperator
Date: September 21, 2009 at 05:19:37 Pacific
Reply:

also you can have a bad memory in your computer

our patience is big


-1

Response Number 5
Name: Sanjik
Date: September 21, 2009 at 11:23:03 Pacific
Reply:

I tried putting it in another computer which didn't work. I thought that should rule out bad memory as well. I'll try removing the sticks and changing positions/etc but I don't think that would be it to be honest unless somehow it refreshes the memory (dunno).

I did a repair from an XP SP2 cd and he has XP SP3 wonder if it matters?

IT = Incoming Trouble


0

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Response Number 6
Name: imperator
Date: September 21, 2009 at 11:43:17 Pacific
Reply:

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

download memtest and scan your ram for errors

the device drivers may be going badly

also if you have two sticks of ram try taking out one

run chkdsk x: /F /R where x: is the name of the partition

the antivirus can be causing this

shortly , most likely it`s either hdd or ram issue

but, since you put another hdd in your computer, try with using only yours one

our patience is big


-1

Response Number 7
Name: wanderer
Date: September 21, 2009 at 12:00:39 Pacific
Reply:

Drive should be booted ONLY in the system it lives in. Booting it in another system will trash the drivers.
Moral of the story: don't boot the drive in a different system then the one it was installed in.

There are two repairs. First repair just reloads the registry hives from the repair folder.
Second repair is a reload of xp that refreshes the system files and takes you back to xp cd install defaults for service pacs/hot fixes.

Which repair did you do?

Pagefault in non paged area has nothing to do with ram/memory but has to do with a driver being loaded that isn't right for the system or is corrupted and its overstepping its allocated memory boundries.


0

Response Number 8
Name: Sanjik
Date: September 21, 2009 at 12:58:15 Pacific
Reply:

Well I did the 1st repair that doesnt reformat the hard drive but copies system files then reboots and its suppose to come up with initial windows xp screen where it installs devices and settings/etc.

I tried memtest, memory was fine. Also I put it back in the original computer and it has the same problem.

I tried to disable antivirus service and other services using the dos prompt off the windows xp cd (disable svc_name)

No go.

How can I view the event log from Boot Commander or from the XP CD?

Again, the hard drive seems to be fine since I can still go through its contents if I use it as a second hard drive and boot up from another.

Also I've tried chkdsk /p /r i believe (there were only two options for chkdsk when i typed chkdsk /? and those were the two)

I kinda had a feeling I was making a mistake when I booted the drive in MY computer instead of the original machine. Although I made sure not to install any of the drivers (except for an ETHERNET driver so I can get on the internet)

Maybe I can disable it somehow and see if it helps?

IT = Incoming Trouble


0

Response Number 9
Name: wanderer
Date: September 21, 2009 at 13:10:46 Pacific
Reply:

Sanjik you are not very clear about what repair you did. Neither repair option formats the disk. New install and only if you choose format disk will the disk be formatted.

Which did you do, reload of the hives or a OS reload?
When you did the "repair" was in done in the other, not original pc?

How to do a repair reinstall
http://www.microsoft.com/windowsxp/...

I would suggest you do the above link when the drive is back in the original system.


0

Response Number 10
Name: Sanjik
Date: September 21, 2009 at 13:15:57 Pacific
Reply:

The link you gave me is the repair I did BEFORE it was in the original system and I also tried it WHILE it was in the original system (which is now). Unfortunately no luck :(

IT = Incoming Trouble


0

Response Number 11
Name: Sanjik
Date: September 21, 2009 at 16:18:13 Pacific
Reply:

Someone gave me this article::

http://support.microsoft.com/defaul...

Im gonna try to disable caching see if that works.

IT = Incoming Trouble


0

Response Number 12
Name: Sanjik
Date: September 22, 2009 at 12:25:29 Pacific
Reply:

No luck so far guys.

We've already backed up his data we just need to launch this one application and unregister it so he can keep whatever credits he had (about 200 bucks worth) when he reinstalls it using the code given when you unregister it.

Anyway to move an application from a drive that doesn't start up but can still be read?

IT = Incoming Trouble


0

Response Number 13
Name: imperator
Date: September 22, 2009 at 12:37:51 Pacific
Reply:

try starting he computer only with your original hdd, and take out your friens`s hdd

might work...

our patience is big


-1

Response Number 14
Name: Sanjik
Date: September 22, 2009 at 13:58:29 Pacific
Reply:

Yup tried that in his computer no luck and tried it in mine

IT = Incoming Trouble


0

Response Number 15
Name: imperator
Date: September 22, 2009 at 22:48:35 Pacific
Reply:

is any file listed in the BSOD ?

can you tell us the error code

our patience is big


-1

Response Number 16
Name: Sanjik
Date: September 23, 2009 at 11:48:56 Pacific
Reply:

Nope no file listed unfortunately just PAGE_FAULT_IN_NONPAGED_AREA

IT = Incoming Trouble


0

Response Number 17
Name: Sanjik
Date: September 23, 2009 at 16:00:13 Pacific
Reply:

Well I finally got back in using a manual system copy and paste from the repair cd but I can't launch the program, no more help needed guys, thanks

IT = Incoming Trouble


0

Response Number 18
Name: imperator
Date: September 25, 2009 at 08:44:59 Pacific
Reply:

glad you sorted it out

our patience is big


-1

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