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Outlook Issue

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Name: abbas_m
Date: August 8, 2007 at 07:24:12 Pacific
OS: XP Pro
CPU/Ram: 3.0/1GB
Product: House Brand
Comment:

I used to have my clients using Exchange 2007. I somehow had to remove the exchange from their use and using a POP3 account where we have no limits on sending/receiving.
One of my client however, keeps getting the error message on size limit and I can not import his old emails into the current account.
Is therea a way that I can remove this limitation?
Thanks.



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Response Number 1
Name: Jennifer SUMN
Date: August 8, 2007 at 07:28:32 Pacific
Reply:

So are you no longer using Exchange, but stand-alone Outlook clients? What version?

How large is the pst file?

Life is more painless for those who are brainless.


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Response Number 2
Name: abbas_m
Date: August 8, 2007 at 07:31:40 Pacific
Reply:

I am no longer using the Exchange and it is a stand-alone. I think the size of his emails all toghter is <10 GB.
Thanks.


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Response Number 3
Name: abbas_m
Date: August 8, 2007 at 07:48:37 Pacific
Reply:

The client Outlook is 2003.
Thanks.


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Response Number 4
Name: Jennifer SUMN
Date: August 8, 2007 at 10:29:22 Pacific
Reply:

You can't change the file format of a pst created in 97-2002 format. You'll need to create a new pst file in 2003 (unicode) format, change that to the Mail Delivery pst and then import the emails.

Life is more painless for those who are brainless.


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Response Number 5
Name: abbas_m
Date: August 8, 2007 at 11:36:20 Pacific
Reply:

Jennifer,
I don't think this will solve any thing. On the client task bar, it keeps telling me that "Outlook is off line" and a red "X" is flashing!!! I have not seen anything like it. Looks like, the POP3 is being over take by Exchange.
Thanks.


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Response Number 6
Name: Jennifer SUMN
Date: August 8, 2007 at 11:47:12 Pacific
Reply:

Did you reconfigure the account?

Life is more painless for those who are brainless.


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Response Number 7
Name: abbas_m
Date: August 8, 2007 at 12:13:38 Pacific
Reply:

Yes I did. I re-created the account. I am guessing his profile has been corrupted.

Thanks.


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