Thanks for trying. By the way, for whatever it's worth, we're on Comcast.
I tried the lines you showed, but nothing really came up that seemed to get any closer.
Right now, I just want to know for future usage, should this happen again.
It makes no sense if you can hide them, but can't access them.
That means they're erased, for all practical purposes, and I don't think that's what they had in mind.
Anyway, thanks again for your efforts. Should you think of anything else, please let me know?