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Outlook Express won't send mail

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Name: Erik Rosenbluh
Date: July 21, 2004 at 21:51:11 Pacific
OS: WinXP
CPU/Ram: 2.8/1gig
Comment:

For some reason my brother's Outlook Express won't send mail. He get's the following error message:

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'erikthecartel@hotmail.com'. Subject 'testing', Account: 'pop.earthlink.net', Server: 'smtpauth.earthlink.net', Protocol: SMTP, Server Response: '550 Please configure your mail client to use authentication.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

I've searched Microsoft's Knowledge Base, but couldn't find a relevant answer. Any ideas?

Erik



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Response Number 1
Name: sifte
Date: July 22, 2004 at 00:15:43 Pacific
Reply:

maybe you need to change the settings

in outlook express, main window

goto tools>accounts>mails>properties>server
and select "log on using secure password authentication" and change settings accordingly

this may help, otherwise contact ur service provider and tell them the problem.

Paradise lost when paradise is found


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Response Number 2
Name: Erik Rosenbluh
Date: July 22, 2004 at 01:12:24 Pacific
Reply:

Yeah, I tried that. I'll probably have to contact earthlink.


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Response Number 3
Name: -Bryan-
Date: July 22, 2004 at 03:41:08 Pacific
Reply:

Man, and I just fixed a computer with the EXACT same problem the other day. I unfortunately don't remember the real servers you need to use for Earthlink, but they're listed in some obscure place on their website. If you search hard enough, you will find it.

Also be sure that the username and password are the ones they gave you for that particular e-mail account. Earthlink has the tendency to change those too.


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Response Number 4
Name: phyto
Date: July 22, 2004 at 03:53:07 Pacific
Reply:

Try this link

http://support.earthlink.net/mu/1/psc/img/walkthroughs/other/1694.psc.html

Has all the Earthlink connection settings..

Hope this helps


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Response Number 5
Name: Lore4444
Date: July 26, 2004 at 13:37:47 Pacific
Reply:

In Outlook:

1. From the Tools menu, click Accounts.
2. Click the Mail tab.
3. Click your Yahoo! Mail account, and then 4. Click Properties.
5. Click Servers.
6. Click to select the My Server Requires Authentication check box, and then click OK.

This should solve your problem!


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