outlook express send issue

Compaq / Re476aa-aba sr2050nx na68...
March 1, 2009 at 10:04:20
Specs: winxp home SP3, 1.6 ghz/ 1gb RAM
when I try to send an email Outlook express tells me the email was never sent. I know the program is sending the email because I have spoken to the recipients and they have received it. i get an error message roughly saying there was an error and the email cannot be sent. plz help!

Of All The Things I've Lost, I Miss My Mind The Most.


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#1
March 1, 2009 at 12:54:24
What is the EXACT error?

EEOC


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#2
March 1, 2009 at 16:17:47
to be honest it's my grandmother in-law's laptop, she told me this stuff over the phone. I'll get more info and re-post.

Of All The Things I've Lost, I Miss My Mind The Most.


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#3
April 27, 2009 at 19:41:57
I am actually getting a similar "error". The error does not have a name in OE. I'm running OE on XP.

I am running a Pop3 for 1 email account and an Imap server for another. My ISP is Charter but my email is through Mailtrust. Both accounts are experiencing the exact same trouble sending, but can receive mail perfectly.

I have sent and received email with virtually no trouble for close to 2 years via this exact same setup. I can currently receive email with no problem, but when I try to send, the green progress bar gets to 99% and then the error pops up:

"Some errors occurred while processing the requested task. Please review the list of errors below for more details."
But then no details or specific errors or listed.

The wierd thing is..the emails are actually sending, but they are not moving from the Outbox to the sent folder. And if I keep clicking Send and Receive, they get sent multiple times.

I have seen a lot of other threads that suggested deleting the Outbox folder as so:

"Your Outbox may be corrupt.
Try deleting it, and a new one will be created autonatically next time you use OE.

To delete it, open Windows Explorer, make sure hidden files are turned on, then navigate to...

C:\Documents and Settings\YOUR USER NAME\
Local Settings\Application Data\Identities\
BIG LONG MUMBER\Microsoft\Outlook Express

Delete the file OUTBOX.DBX"

But when I get to my User Name folder...there is no "Local Settings" folder to be found. Nor can I find "Outbox.dbx" by searching for files and folders in C:

I'm at a major loss and this is my small business laptop.

Thanks


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Related Solutions

#4
April 27, 2009 at 21:57:14
check your inbox,if the size of inbox is more than 2G,you will not send or receive a email.

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#5
April 28, 2009 at 05:26:32
My inbox is only 56MB. Sorry that's not it. What I think I really need is for someone to help me find the "outbox.dbx" file that all the other posts mention.

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#6
May 1, 2009 at 02:21:47
but how big is your outbox ? if that's hit the 2G limit you'll get the
described problem. Delete half of it and try again.

You can't see Local Settings etc unless you turn on "show
hidden files and folders" - Tools / Folder Options / View tab.


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#7
May 9, 2009 at 08:42:52
Leonard82, it turns out my problem is exactly the same as yours, and Phil, it looks like my outbox is empty, with the file size being only 21.9 MB, and the inbox is only up to 79.6 MB. so thats not my issue. good idea though!

Of All The Things I've Lost, I Miss My Mind The Most.


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#8
May 11, 2009 at 11:59:55
Hi ZeRO, This happens to me some times what i do is go to my inbox click on it click on drafts and delete them and try again, Ya this makes me crazy when it happens, especially when my sister called me and said DO U KNOW MANY emails i just recieved from u. I thought it was funny she didn't. lololol

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#9
May 14, 2009 at 21:54:31
Hi Leonard82,

To find outbox.dbx, just go to "Start/Search" towards the left hand side click on "All files and folders" and in the first box type *.dbx or outbox.dbx


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#10
May 14, 2009 at 22:00:00
Hi Leonard82,

FYI the reason why you are unable to find the local settings folder when you go to the user folder is because, the local settings folder is a hidden folder. Go to "windows explorer/tools/folder options/views/ show hidden files and folders" and now search for the folder C:\Documents and Settings\YOUR USER NAME\
Local Settings\Application Data\Identities\
BIG LONG MUMBER\Microsoft\Outlook Express

you will surely be able to locate the outbox.dbx file :)


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