|ThanksJennifer. . I see you`re very active helping people. It`s very good of you. I think it`s a disgrace that these makers of hardware and software can`t be bothered to issue comprehensive instructions themselves and run their own helpline. But they don`t want any customer contact, and we`ve let them get away with it. Hooray for people like you.|
From your reply I deduce that Task Manager can`t be trusted. In my case the Applications column in Task Manager was completely empty when the little panel said that the process was still running, so I had and have no way of stopping the process. I will take your advice and wait a little before trying to re-open. Very odd, though, isn`t it ? A real malfunction if you ask me !