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Outlook Express not responding

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Name: brtblueyes
Date: April 19, 2004 at 22:12:23 Pacific
OS: win xp
CPU/Ram: pent 4, 512 RAM
Comment:

My Outlook express has been hanging up and not responding, don't have a clue why?? Anyone got any ideas. Usually works great, now it just won't open.

Thanks Brtblueyes



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Response Number 1
Name: GWorld
Date: April 20, 2004 at 01:41:19 Pacific
Reply:

Sounds like your mail folder(s) is(are) corrupted!

First search in your hard disk for all files which has the extension .dbx and then repair with scanpst tool from MS. Do a search on Google to find the scanpst tool to download.

Good luck.
GWorld


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Response Number 2
Name: gilloz
Date: April 20, 2004 at 18:45:10 Pacific
Reply:

Hi:
Look for the following files and replace them from the CD:
Pstores.exe and the associated .dll files. Rename the old files prior to replacing them with the replacement files. Good luck



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Response Number 3
Name: gilloz
Date: April 20, 2004 at 18:52:25 Pacific
Reply:

Hello:
I apologize for my error. I was in the wrong operating system. Disregard my last reply. This only applies to Windows 98. Sorry.


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Response Number 4
Name: brtblueyes
Date: April 21, 2004 at 16:50:43 Pacific
Reply:

I have been working the past few days and will try this ASAP. I have had this problem before and it just went away. I found that around the same time avg had detected some trojans. It healed 3 of them and vaulted the other one. I deleted these and have run all my spyware, however, my cwschredder file couldn't be found, I think maybe it was downloaded to a temp internet file. Will let you know how it works out. Any comments welcome. Thanks

Thanks Brtblueyes


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Response Number 5
Name: brtblueyes
Date: April 23, 2004 at 20:44:32 Pacific
Reply:

Scanpst tool did the job. Thanks for the great help ya'll do for us who are novices. Many thanks again.

Thanks Brtblueyes


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