Yesterday my computer froze when i clicked "reply" in outlook express. When i rebooted, my address book was empty and now I can't send a new message, reply or open my address book. I've tried the following: - reinstalling Explorer and Outlook Express - intalling Explorer patch - intalling the msoe.dll patch Neither worked. When I try to create a new message, it says: "The Address Book failed to load. Outlook Express is incorrectly configured, please re-install. When I try to open the Address Book, it says: "Unable to open the address book. The address book may not be installed correctly" The "error signature" when I try to exit OE is: "AppName: msimn.exe AppVer: 6.0.2800.1123 ModName: msoe.dll ModVer: 6.0.2800.1123 Offset: 000c30d1" I've also tried reinstalling XP, but my laptop didn't come with an XP CD-Rom. When I run "spf /scannow" it prompts me for the CD, because it needs a .dll file, but none of the CD's i tried are the right one. Please help someone! I've spent hours trying to fix this. Thanks, Ali

Try running the system file checker again, and point it to the c:\windows\i386 directory, and that contains most of the cab files from the XP cd.

Did you attempt to run system restore to a previous date prior to the problem? KTTD

To Response 1: The system file checker didn't ask for an alternate location. It only asked for the XP CD-Rom. How can I point it to the directory? To Repsonse 2(KTTD): Yes, I tried the system restore, twice, with no luck.