outlook express 6 won't respond

June 7, 2009 at 11:12:55
Specs: Windows XP
not only will it not respond it won't allow me to click on one or the tabs e.g. tools
this all started after i set up ( or not ) a second e-mail address please help ?????

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#1
June 7, 2009 at 11:36:28
It probably stopped responding because you somehow changed the settings from your ISP. Go back into your settings and check your SMPT and POP3 settings. Also check to see if you are required to use secure logon settings. Call or check your ISP settings from their web page.

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#2
June 7, 2009 at 11:53:52
thanks for the reply, but the hourglass is on permanently so i can't check my settings in outlook, just tried logging it on now & all i get is a blank screen & hourglass

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#3
June 7, 2009 at 11:59:29
OK, then try a System Restore to a day before you had the problem.

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#4
June 12, 2009 at 11:16:48
tried system restore & went back as far as i could but no joy
sorry for late reply,any other idea's would be appreciative

thanks in advance


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