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Outlook can't open any email attach

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Name: ph4dge
Date: July 18, 2005 at 17:18:57 Pacific
OS: xp sp2
CPU/Ram: centrino 1.6
Comment:

I have recently purchased a new laptop, using office 2003, i can send recieve email no problems, however when i try to open an attachment of any kind, jpg, pdf, doc, whatever the program that launches by default to open the particular file always says its corrupted.

I've done a bit of testing, if i send the same email from a machine to my laptop and my desktop, the desktop opens everything ok the laptop still indicates corrupted attachments.

i'm out of ideas here..



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Response Number 1
Name: PhilC
Date: July 18, 2005 at 17:48:27 Pacific
Reply:

Check this setting.

Open Outlook.
Click Tools. Click Options.
Click Security Tab.

Un-check "Do not allow attachments to be saved or opened that could potentially be a virus.

Click Apply.

PhilC


0

Response Number 2
Name: branckx
Date: July 18, 2005 at 17:50:50 Pacific
Reply:

Hi,
could it be your too high security settings not allowing to open attachments?
Make sure you have an up to date antivirus installed and running, then alter Outlook security settings:

- Open Outlook
- Click on Tools in the menu, and scroll down to Options.
- Click on the Security tab.
- Make sure “Do not allow attachments to be saved or opened that could potentially be a virus” is UNCHECKED.
- Click on the Apply button. Click on OK.
You should now be able to open attachments.

Dont know if you already covered this, but anyway, hope it helps.

Abraço.
Branco


0

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