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Outlook can't open any email attach
Name: ph4dge Date: July 18, 2005 at 17:18:57 Pacific OS: xp sp2 CPU/Ram: centrino 1.6
Comment:
I have recently purchased a new laptop, using office 2003, i can send recieve email no problems, however when i try to open an attachment of any kind, jpg, pdf, doc, whatever the program that launches by default to open the particular file always says its corrupted.
I've done a bit of testing, if i send the same email from a machine to my laptop and my desktop, the desktop opens everything ok the laptop still indicates corrupted attachments.
Name: PhilC Date: July 18, 2005 at 17:48:27 Pacific
Reply:
Check this setting.
Open Outlook. Click Tools. Click Options. Click Security Tab.
Un-check "Do not allow attachments to be saved or opened that could potentially be a virus.
Click Apply.
PhilC
0
Response Number 2
Name: branckx Date: July 18, 2005 at 17:50:50 Pacific
Reply:
Hi, could it be your too high security settings not allowing to open attachments? Make sure you have an up to date antivirus installed and running, then alter Outlook security settings:
- Open Outlook - Click on Tools in the menu, and scroll down to Options. - Click on the Security tab. - Make sure “Do not allow attachments to be saved or opened that could potentially be a virus” is UNCHECKED. - Click on the Apply button. Click on OK. You should now be able to open attachments.
Dont know if you already covered this, but anyway, hope it helps.
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