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Outlook cannot reply

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Name: mpawsey
Date: August 17, 2005 at 06:19:58 Pacific
OS: WinXP
CPU/Ram: 1Gb
Comment:

A friend of mine is having a bizarre problem with Outlook that I have never come accross.

Apparently, when she goes to reply to an emil, instead of it replying to the sender it inserts the email address her old ISP gave her.

There is no way of editing or deleting it either, so she has to write a new email.

Has anyone come across this before, or have any ideas as to the problem?

Thanks



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Response Number 1
Name: bob819
Date: August 17, 2005 at 06:55:43 Pacific
Reply:

Check the mail server assignments, sounds as if she's still hooked up to her old ISP server, either POP3 or SMTP, probably the latter.

Bob Mitchell.
"There is no reason for any individual to have a computer in their home."
- Kenneth Olsen, president and founder of Digital Equipment Corp., 1977.


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Response Number 2
Name: mpawsey
Date: August 18, 2005 at 02:29:23 Pacific
Reply:

Yeah I thought it might be some left over settings - I will get her to have another look, thanks for the help :o)


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