I go through to connect an account and i put in mail.btinternet.com as the smtp and pop servers...click next and asks me for name etc...it then states finish, however i cannot send and do not know what my mail would be, would it be myname.btinternet.com assistance please Pughie

Not sure what you mean by ask for name. Anyway once you've put in mail server addreses you need to input your e-mail address and the password you use to login to the BT BB service

Most mail is set up like this... pop = mail.btinternet.com smtp = smtp.btinternet.com username would be your_user_name@btinternet.com or just your_user_name if you don't have to put the full address in. password xxxxxxxx Modo vincis modo vinceris

Hi This may help? Open up Outlook, left click Tools then from the menu left click Accounts. If set up correctly you should see mail.btinternet.com in the list. Double click on this and then left click the Servers tab from the window that opens up Left click on "My server requires authentication" to put a tick in the box. Click OK Both POP3 and SMTP should be mail.btinternet.com Try sending again to see if this has worked PhilC

I have input all this and it says sent when i send but hasnt sent...says my settings are not correct i have in my pop and smtp mail.btinternet.com...I cannot tick the secure authentification as it says it must be off...any more ideas..please...do I have to pay any body to set an outlook account up...someone said £2.00 because BT do not do outlook !!! ??? confused Pughie