Out of Range Unable to startup in Safe mode

October 18, 2011 at 20:36:38
Specs: Xp Pro, 2028MB
Out of Range problem. I moved my old PC running XP Pro and attached to a Benq monitor and tried to attach it to a Samsung TV which I wanted to utlise as a monitor. Startted up OK but got message saying that resolution did not match & I needed to change the PC 's resolution. I tried to do this via Safe mode however when I rebooted got the same resolution message. Then tried to restart using Safe mode however screen just filled up with code & stopped. So then I thought I would be smart & connect the PC back to my old Benq monitor which it previously worked perfectly on. Booted up & got the "Out of Range" message on the Benq monitor. Tried again to startup in Safe mode using F8. Again would not start up in Safe mode & screen again froze up with lots of code on the page. So next I combined the websites for help & got the advice to try & start in VGA mode via F8. Tried this however still get Out of Range message on black screen.
If anyone can help/direct me to the answer it would be greatly appreciated as I am all out if ideas.

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October 19, 2011 at 04:26:56
You need to change the resolution, is there a control panel built into the monitor.

Another way that may work, remove the video card ( if it has a card ) out of the comp, boot & then turn off, reinstall the the card & see if it is Ok.

Another option, try another monitor & see if it works, use normal & safe modes.

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October 19, 2011 at 04:42:54
I googled this from the Benq site.

OSD control panel -> display -> setting -> change the resolution.

OSD means > On Screen Display.

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November 15, 2011 at 16:42:31
Thanks Johnw. I tried changing resolution of monitor however no impact. Got a video card and installed however still a problem so got my technical guy to do a resinstall/fix of XP & to set video card resolution to Samsung TV requirements so now all working OK. Appreciate your advise/input

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November 15, 2011 at 16:46:37
Thanks for letting us know gelebiz

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November 15, 2011 at 18:41:03
Windows over-rides any resolution setting that's set on the monitor itself. That ability is there on the monitor so you can use the monitor with an older Dos operating system or for oddball situations otherwise.

Your information doesn't make sense.

When you load Windows Safe mode, Safe mode with networking (mode), or Enable VGA mode, Windows uses default VGA video drivers and does NOT use the monitor drivers that are used by default or you have set it to use in Windows when you booted normally - you always get video from the monitor in those modes.

For some monitors, you get the same message on the screen from the monitor itself when the monitor is detecting no video as you get when the monitor can't display the resolution Windows is using when you boot normally - in your case, "Out of Range". In that case, you get the same message, after a short time delay, when the monitor is on, it's connected to a video port, but the system is is not running. or sometimes when it's on but not connected to the computer at all.

You should ALWAYS get video while booting BEFORE Windows loads (unless your main chipset supports Hybrid video and the video chipset on a video card in a slot is not one of the ones that supports it and you have the monitor connected to that card). If you did NOT get video BEFORE Windows loads, I suspect you have both a video port for onboard video and a video port for a video card installed in a slot, and you had the monitors plugged into the port for onboard video - in most cases that port does not produce video when a video card is installed in a (PCI-E X16 or AGP) slot on the mboard.

If you get video while booting but no video AFTER Windows starts to load when you try booting normally, the problem is usually caused by the specific video drivers loaded when you boot normally not detecting the monitor properly, and in some cases when that happens you get no video at all in Windows. In that case, you only can change the monitor drivers the monitor is using if you load Enable VGA mode - changing the monitor drivers cures the problem, you then get video when you boot normally.

See response 9 here:

If you're not familiar with Safe mode (without networking), when it works properly, you see a screen filled with lines that show which programs are loading, then it stays that way for the last screen full for as long as a minute or more, then the Logon screen appears with at least the built in Administrator user and your user listed, you pick a user, then the desktop screen loads, a large window pops up and you are asked if you want to run the computer in Safe mode or choose something else. (Whatever you choose, you can run System Restore to load a previous restore point.)

If you have slow computer or something is causing Safe mode to load more slowly, it may take a lot longer for that last screen full of lines to disappear and for Safe mode to continue.

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