OS Install Freezes

Hewlett-packard / A1440n
May 3, 2009 at 12:59:24
Specs: Windows Vista/XP, Pentium D 2.8 GHz
I have searched dozens of forums for a solution and tried a TON of
troubleshooting on this. This is forum seems to have the most helpful users so
I'm hoping to get some fresh ideas. Thanks in advance for any advice.

My system came installed with XP MCE 2005 when I bought it in 2006. When
vista came out, I installed it but it seemed to have some driver issues. The
main driver issue was with the Optical Drive, it is the HP DVD 740. I decided
to wipe the HDD and go back to XP. I formatted the drive and now I can't get
the OS to install.

I have tried to install with the original XP recovery discs, Vista disc that had
successfully installed before, and another XP disc that works in other
systems.

Basically, the process starts copying files over and then I can hear the drive
start to slow down and it will hang on a file, usually the Kernell DLL but
sometimes it will get past that and hang on another one.

Here are some of the solutions and tests I have run through:

-I have run through every test on the Ultimate Boot CD including a full zero
write format and diagnostic of my HDD (tested OK) and CPU stress test

- Replaced RAM with a new module and removed both old ones

- Reseated and checked CPU, it didn't look fried but I can't really tell

- unplugged about every connection on MOBO and plugged them back in

- Removed all unnecessary hardware (modem, sound card, peripherals,
etc.)

- I have let it run overnight to check if it starts back up but it doesn't

- I have cleared the CMOS

- I haven't tried flashing the BIOS simply because I can't figure out how. I
have a ASUS P5LP-LE motherboard but it is only supported on the HP
website, ASUS doesn't offer updates for it. The problem is HP only gives an
.exe file to run from inside windows. I can't figure out how to get that .exe to
run without an OS.

I am completely stumped, I can't figure out what else to try or any more
search terms to try and bring up new results. I would appreciate any help or
feedback, especially if it involves not having to buy a new MOBO or CPU!
Thanks.


See More: OS Install Freezes

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#1
May 3, 2009 at 14:37:38
Hi,
I can think of 4 reasons for the freeze

1. The cd has a scratch or smudge on it...soap and water?
2. A previous cd had foreign material on it and it transfered to the lens in the drive ...lens cleaner ...
3. Memory....yours seems to OK
4. Hd errors ...yours seems to OK

So try soap and water and then a different cdrom drive.

Hmm also if this is a burned cd ...not all burned cds work in other machines. Older cd roms are real picky.

Hope this is of some help


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#2
May 3, 2009 at 14:44:26
Thanks. I haven't tried a lens cleaner. I will try that tonight.

Are there any tests to determine errors with the optical drive?


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#3
May 3, 2009 at 18:16:38
Any ideas on how to use a lens cleaner w/o an OS installed?
I bought the Maxell lens cleaner but you need to play track 2
for it to work. I tried to boot to it but it doesn't get the drive
spinning.

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Related Solutions

#4
May 3, 2009 at 18:45:38
Hmmm If the computer is set to boot off the cd then it should spin and look for the boot sector.

Yes it is a given that it is not there so it will then look at A: or C:

but it should spin and in doing so pass the little brush across the lens.

Ours has a jingle on track 2 to let you know it's done.

Is the cdrom not spinning at all?


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#5
May 3, 2009 at 18:56:17
Any ideas on how to use a lens cleaner w/o an OS installed?
I bought the Maxell lens cleaner but you need to play track 2
for it to work. I tried to boot to it but it doesn't get the drive
spinning.

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#6
May 3, 2009 at 18:59:13
It spins for a second but the instructions say it needs to spin
for 20 seconds.

I took the drive apart and cleaned the lens with alcohol so that
should get the job done.

I am still getting hang ups though.


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#7
May 4, 2009 at 22:59:09
I guess I'm giving up on this. I'm going to switch out the
MOBO, CPU, PSU and DVD Drive. Only thing left is the case
and I don't think that's the problem.

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#8
May 5, 2009 at 07:53:22
I guess I'm giving up on this. I'm going to switch out the
MOBO, CPU, PSU and DVD Drive. Only thing left is the case
and I don't think that's the problem.

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