first off i got rid of it in seven different places 4 in local settings 1 in temp 2 in winnt i also got rid of uf481.exe which runs the popups at the start of the computer. I got my computer working up to normal speed and again i can click on start and use only programs but (here's the problem) when i click on my computer or search it locks up the toolbar and i have to use task manager again....i've read all other posts but still don't know whats wrong...here's my hijack list: Logfile of HijackThis v1.97.7 Scan saved at 11:31:49 PM, on 2/20/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\csrss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\System32\Ati2evxx.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINNT\System32\alg.exe C:\WINNT\System32\DRIVERS\CDANTSRV.exe C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.exe C:\Program Files\Tiny Personal Firewall\persfw.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINNT\System32\svchost.exe C:\WINNT\System32\MsPMSPSv.exe C:\WINNT\Explorer.exe C:\Documents and Settings\Owner\Desktop\HijackThis.exe C:\WINNT\System32\devldr32.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.exe C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.netscape.com/home/winsearch200.html R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {2C5553A0-54D4-4E9B-B82F-24669626F340} - C:\WINNT\gnk28CXJ.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot O4 - HKLM\..\Run: [Hindustan] C:\Program Files\Messenger\msmsgs.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINNT\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe" O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.exe" O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe" O4 - HKCU\..\Run: [Uset] C:\Documents and Settings\Owner\Application Data\rtos.exe O4 - Startup: Norton AntiVirus 2002.lnk = C:\Program Files\Common Files\Symantec Shared\NMain.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11Cfg.exe O9 - Extra button: Create Mobile Favorite (HKLM) O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM) O9 - Extra button: Short Message (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: MoneySide (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/InstallFiles/SIFiles/lpxlive/HS_live.cab O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - file://C:\Program Files\Gateway\HelpSpot\StartFirstControl.CAB O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://www.wildtangent.com/install/wdriver/3rdPartyContent/faustlogic/metabots/wtinst.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DA04CC86-07A5-11D5-A700-0001031AD955} (TP_live Control) - http://www.homestead.com/~site/InstallFiles/SIFiles/live/TP_live.cab O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab if anyone could help it would be greatly appreciated since i dont want to loose my information on my computer...... -Greatly Appreciated

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