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office training practice button

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Name: fleetmack
Date: September 25, 2006 at 09:57:21 Pacific
OS: xp sp2
CPU/Ram: 3.0/gig
Comment:

One of my users uses the Microsoft Office Training programs online:

http://office.microsoft.com/en-us/t...

However, when logged on as her, when you click the "Practice" button (which is supposed to load an applet), nothing happens. It works on that computer for all other profiles. I've tried resetting her internet settings, and done an office re-install and a detect & repair. She has all major updates on her PC ... but logging on with her profile on that PC, the button will not click.

I realize this is kind of a lame question, but she's been bugging me to fix it for some time and I haven't been able to figure it out.



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Response Number 1
Name: jefro
Date: September 25, 2006 at 10:18:07 Pacific
Reply:

Applet is usually a java issue. Is any security setting in IE or is java installed. Install latest sun java as admin and let her log back on as user.


0

Response Number 2
Name: Shaadow
Date: September 25, 2006 at 11:18:53 Pacific
Reply:

In IE->Tools->Internet Options->Advanced

Scroll down to Microsoft VM and "Check"
Java Console Enabled (Requires Restart)
And
JIT Compilier for Virtual Machine Enabled (requires restart)

This may help the user.


0

Response Number 3
Name: jefro
Date: September 25, 2006 at 14:41:47 Pacific
Reply:

Yes it may as it is more clear.


0

Response Number 4
Name: fleetmack
Date: October 12, 2006 at 09:31:25 Pacific
Reply:

these options don't exist, there is just a sun java options which is checked


0

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