Office 2007 stuck in

Microsoft Office 2007 basic (license onl...
January 19, 2011 at 11:57:22
Specs: Windows XP, Plenty

One of our users has a weird display issue with his Office 2007 programs. Here's a screenshot from Outlook -

It looks like it's installed on Windows 3.1 with a classic view, but it's XP. It worked fine - normal display with gradients, etc.) until today when he started it up.

He got some message about an Nvidia problem. However, everything else appears normally, and it's set for 32bit color. I'm not sure why only Office is affected.

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January 19, 2011 at 12:15:43
nvidia is the video card. It would appear that it has lost some of its ram. Might want to web search on the particular nvidia error for the particulars. I would plan on replacing the video card.

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January 19, 2011 at 12:18:34
It's a laptop, so replacing the card is easier said than done. Also, he updated the driver, and it's not giving any errors now - and of course he didn't write down the exact error message.

Everything else is working fine - just Office 2007 is displaying in like a 16 color version.

Any other ideas?

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